Question

In: Operations Management

Question 1 Have you set-up any unique EARCONS on your phone? Question 2 Do you think...

Question 1 Have you set-up any unique EARCONS on your phone?

Question 2 Do you think mobile phone should have a different sound to the caller if your phone is busy?

Question 3 Would you like to set-up your phone some that if persons A, B, or C (your favorite people) call you and you're on your phone would you like them to hear something other than "beep ... beep .... beep" (means your phone is busy)?

Question 4 Would you like your favorites to hear some other message on their phone when you're busy - like maybe a warble tone or a siren sound or something else which means "You're my favorite person, call me back right away"?

Question 5 What role do you think EARCONs plan in applications?

Question 6 Would you like the EARCON to tell you more information than things like "Yes you got your ordering basket loaded correctly" such as maybe "What a great section of --- product " etc.

Question 7 What innovations would you like to see in EARCONS?

Solutions

Expert Solution

1. I haven't customized any unique earcons on my phone.
2. Yes, it would be good if the different sound is there if our phone is busy. Other than saying through dialogue, it would be more effective there is a separate earcon for it. It would be more effortless to recognize it and would take less time to understand whether the receiver is busy or not.
3. I don't like anything else, other than the beep sound indicating that I'm busy at the moment. I think the beep sound is more convenient than anything else.
4. I don't want them any distinguishing sound that conveys anything specific other than I'm busy at the moment. Earcons are meant for easy recognition of alerts. In this context, it becomes more unreliable and lacks the smoothness it generally provides.
5. I think the role of earcons in the application is to customize the sound to convey specific alerts and errors that seek attention for the users.
6. Yes, I would like earcons to tell more information than it is being mentioned in the statement. It could effectively alert the user when he/she isn't near to the device. It could come in hand by conveying messages emotionally, which gives more impact.
7. Earcons could give a far more clear and distinguishable message to the users than any dialogue delivery by the system. The innovation must be the use of more earcons that could be recognized by the user in terms of which program has given the message. The challenge is to give awareness to the users and acknowledging him/her to distinguish each earcon and analyze what it conveys in each situation.


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