In: Operations Management
How do you get employees engaged in a change management initiative? What role does HR, managers, and the C-Suite play? What is the best way to roll out a change management initiative?
Change in the workplace is inevitable, particularly as
technological progress is concerned. However, change can often be a
negative word for employees. They often go through a number of
phases, including denial, resistance, research and engagement. To
combat these organizations, their managers need to help them create
enthusiasm about change through human resources and their
leadership. If you can buy in from staff and get enthused about the
change, it is more likely that they will have shortened stages in
the denial and resistance phases. A change is more likely to
succeed if this happens.
Managers and their supportive upper levels can make associated
events exciting. We had interaction occasions when our institution
went to a new electronic medical recording system where associates
attended excitement information sessions explaining the new
software and how our workflow and working life would become less
stressful because many duplications with our older system were
taken away. When the staff in a hospital save time, it can generate
excitement and change in an organization can happen more easily
with excitement. Two years later I can say it went well overall.
This has been our experience.
After extensive discussions with all the staff, the best way to
change is. When the change is communicated in terms of risks and
benefits for employees and explained, the buy-in is better. After
communications are made, managers can start changing. Fill it in
steps if possible. This is how we have experienced a significant
change in our patient population recently. Over a three-month
period, we gradually introduced new procedures to prepare and
recover. This change was communicated over a year before. Although
resentment and rejection occurred, the great scheme of things was
minor. We doubled our daily volume of patients and passed through
the roof productivity. Only a few of our seventy employees left,
three, for other areas. It was a positive change overall.