Find two examples you believe to be business-to-customer (B2C).
Provide their URLs. When selecting your two examples, choose one
which you believe works well – either from your personal experience
of others (friends or family). For your second example, select an
example of a bad B2C you know of that is, one you would never go
to. Why did you make the choices you did? What are the essential
elements of each? Describe the user experience that makes one a...