In: Nursing
create a PowerPoint presentation at least 15 to 20 slides and
Link that discuss your plan cover each of the five demands of
quality Healthcare. 1 access 2 structure, 3 process, 4. outcome, 5
patient experience. quality improvement in each demand should be
explained and applied to the healthcare faculty includes detailed
speaker notes describe your program. be sure to include references
and sight from at least five sources your PowerPoint presentation
needs to be visually appealing as your goal is to thoroughly
explain how each demand will be improved to your employees. you can
illustrate this process by using one disease or condition of your
choice present it to your faculty buy a hypothetical patient and
how you are new system could approach Healthcare of the patient of
each of the five demands
finally explain how this new quality improvement program will help
improve the health care of employees experience
(SLIDE-1) INTRODUCTION: Health care quality is a level of value provided by any health care resource, as determined by some measurement. The goal of health care is to provide medical resources of high quality to all who need them; that is, to ensure good quality of life, to cure illnesses when possible, to extend life expectancy, and so on.
(SLIDE-2) DEFINITION: Health care quality is the degree to which health care services for individuals and populations increase the likelihood of desired health outcomes.
(SLIDE-3) ACCESS: Unequal distribution of medical resources compounded withhigh unemployment and poverty among the population creates disparities in access to medical services. Equal access to health care should serve as a safety net for all individuals, especially those living below the poverty line, people with disabilities, the rural population and prison inmates.
SLIDE-4) Facilitating access is concerned with helping people to command appropriate health care resources in order to preserve or improve the health condition of the individuals. If services are available and there is an adequate supply of services, then the opportunity to obtain health care exists, and a population may have access to services.
(SLIDE-5) STRUCTURE: The purpose of the quality improvement program is to provide the operational structure and processes necessary to achieve the quality goals and objectives, which is the key component in a new quality improvement program.
(SLIDE-6) Health care delivery systems that are working to improve patient experience can face daunting challenges, reflecting the need to align changes in behavior and practices across multiple levels and areas of organization. But the process of planning, testing and eventually spreading those changes does not have to be overwhelming. Health care organizations can take advantage of established principles and approaches to quality improvement, which are already familiar to the many providers involved in clinical quality improvement program.
(SLIDE-7) The steps in the structure of new quality improvement program includes a) establish improvement goals b) identify possible strategies c) choose specific interventions to implement d) prepare a written action plan.
(SLIDE-8) PROCESS: The process of quality care program is to improve and monitor the clinical care, clinical services and organizational services provided to members while identifying opportunities fro prioritizing , improving and implementing quality improvement activities.
(SLIDE-9) OUTCOME: The primary goal of quality improvement is to improve outcomes. Efficiency and effectiveness are highly measured and provides standardized outcomes for each quality measures. Efficiency outcomes included in the framework are time saved, reduced number of steps, costs saved and costs avoided.
(SLIDE-10) Effectiveness outcomes include results associated with improved service or program delivery or improved implementation of organizational process to achieve agency or program goals. Within the framework, each outcome is defined independently for purposes of clarity and simplicity.
(SLIDE-11) PATIENT EXPERIENCE: In the face of multiple priorities and limited resources, leaders of health care organizations may question the value of measuring and improving the patient's experience with care. A growing demand among patients for an enhanced service experience and greater participation in their health care is placing further pressure on health care systems to find ways to become more patient-centered.
(SLIDE-12) Good patient experience is associated with lower medical malpractice risk. Efforts to improve experience also result in greater employee satisfaction, reducing turnover. Improving the experience of patients and families reqiures improving work processes and systems that enable clinicians and staff to provide more effective care.
(SLIDE-13) Patients keep or change providers based upon experience. Realtionship quality is a major predictor of patient loyalty; for instance, one study found patients reporting the poorest-quality relationships with their physicians were three times more likely to voluntarily leave the physician's practice thean patients with the highest-quality relationships.
(SLIDE-14) HOW THIS NEW QUALITY IMPROVEMENT PROGRAM WILL HELP IMPROVE THE HEALTH CARE OF EMPLOYEES EXPERIENCE? The quality improvement program will have a greater effect on the beneficiaries by a) improving outcomes b) promoting quality measurement c) educating and promoting practice guidelines d) establishing and enforcing health and safety standards.
(SLIDE-15) CONCLUSION: New quality improvement program helps to measure health care processes, outcomes and patient perceptions and organizational structure that are associated with the ability to provide high-quality health care to the patients.