In: Operations Management
Describe a positive workplace culture(5 elements). Select one of those elements and describe how a leader could MAINTAIN that culture.and Describe a negative workplace culture(5 elements). Select one of those elements and describe how a leader could IMPROVE that culture
Let us break the question into parts for better understanding. First let us understand what is workplace culture, positive and negative culture and then implications and leaders take.
Workplace culture is said as the characteristics and personality of one's organization. It can also be said as values and behaviors that contribute to the unique social and psychological environment of a business.Positive work culture is one where organization commands employees respect and the employees get quality work every day.A positive workplace commands cooperation. A positive work culture comprises not only of physical aspect of an organization but is also creates a positive work environment along with a positive attitude and best treatment of employees. An organization participates in developing and creating positive culture. Hence we can say elements that comprise positive work culture are: A communal environment of respect and oneness, Increasing employees job satisfaction level, the employees find this environment more motivating and a greater sense of loyalty towards the organization develops, employees enjoy coming to work and develop a sense of belongingness, great number of opportunities for growth, learning, and development, organization treat employees more than a number and like real asset and value them.
The communal environment of respect and oneness is very crucial as when both the sides that are organization and employees respect each other then the authority responsibility relationship is maintained automatically. Employees feel the need of meeting organizational objectives before their objective and organization try to meet all the expectations of employees. A leader must have open communication with its team. A two-way communication will help the leader to understand the stance of his employee which will help him to know employees in better way and the employee will also feel that he is valuable to organization and will prioritize the work to achieve the objectives.
A negative work culture is one where the workplace culture is suspected and employees distrust the organization. Negative workplace arises from the factors like office gossiping, less engagement of employees, higher absenteeism rate, lack of empathy as well as flexibility along with high employee turnover.lack of communication between leader and team. This negative culture can be termed as a contagion culture. Poor company culture hence promotes unethical behaviour of the employees which at the end breaks trust.
One of the way to avoid this is clear communication. The leader is in charge in this case as he has to show traits that others will love to follow. He must be very clear with his communication and must be open to employees words of advice. This will help to build a team which will encourage others to follow them. Negative culture can be turned positive if an organization takes interest in its workforce personally. Listening to the employees is the best way to earn respect as well as it will foster a climate of better communication od ideas, inspiration, works and many things.Leaders have the responsibility to pursue best for both the individual and the organization.