Question

What changes Disney management did in employee relations and in relation to shows?

Important hint : this question is based on "Disneyland Paris : a case analysis demonstrating how globalization works"

Answer 1

Disney's two word mission and vision is "create happiness". And for that, an environment is created where more than 60,000 workers are integrated and worked together to make the vision achievable. The changes we can see in employee's relations that made Disney achieve all of its objectives and targets are:

1. Teaching the employees to go above and beyond, preparing for the unexpected, leading them by the example and always take care that everythings seems fun. Employees should be engaged in such a manner where they are enjoying the work done.

2. A "welcome home" culture is created, where the employee engagement and relations are maintained making them feel empowered and values. Every individual employee feels included where they are trained and skilled to achieve their level best performance and develop the best strategic and competant abilities to attain success. Employers make the employees feel that they are entering in their own home.

3. Acheiving the a high degree of engagement within the employees is seen at Disney. Many leaders still adhere to some old fashioned techniques and fundamentals, such as training and recruiting the best employees, building enthusiasm and commitment through the best mediums of communication and recognition, and designing a culture where excellence is shared among people and team work helps to achieve it.