Question

In a miminum of of 300 words describe how important is communication within the workplace. Whats the proper way to send a email and business letter? How has technology changed the communication within the workplace?

Answer 1

Communication still remains one of the most important soft skills. It has a formidable place in the society, between individuals, at home and at workplace. One shouldn’t underestimate the power of communication in the workplace because one could achieve better results if one knows to communicate effectively with colleagues, one’s superiors and clients. Better communication not only persuades people thus getting the job done but also ensures that one has enough support system to move in one’s career. Communication within the organisation and outside the organisation benefit both the individuals and the organisation that they belong to.

Few of the communication channels within a company are notice, memo and today we have e-mail with the help of technology. All these are considered as internal communication which at times are formal, semi-formal and even informal when sent between colleagues. Letter is normally considered as the external communication mode which requires to be very formal and courteous in terms of language use and use of discourse markers and proper punctuation that would make the communication appropriate and compelling.

Technology has spearheaded the change in the way people communicate with each other using different gadgets with the help of internet. What was once only the written communication today has become even face-to-face communication through video conference and other social media. Telephone communications received voice messages and moved on to mobile phones but today, one could literally connected everyone with a single click of their gadgets. All these have given more comfort and convenience for people who frequently travel but still has to communicate almost all the information and at times hourly update, may be on sales, marketing, contracts, negotiations, training etc. Although it is said that this enormous growth in communication technologies have reduced face-to-face human communication, it has sped up the communication process and at the same time made it very simple.    

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