Question

What are the Garanti Bank's competitively important resources and capabilities?

Are the company’s cost structure and customer value proposition competitive?

What strategic issues and problems management must address?

https://www.garantiinvestorrelations.com/en/images/annualreport/pdf/GBFR17_eng_FULL.pdf

Answer 1

Garanti bank focusses on improving the basics of banking by integrating sustainability into its operations through the floowing principles.

1. Focussing on customers through sustainable finance.

2. Focusing on managing environmental impact of operations.

3. Focusing on stakeholders.

4. Focusing on communities.

5. Focussing on human resources.

6. Focusing on corporate Sustainability Governance.

Garanti's Competitive Advantages.

1. Dynamic human resources capable of making a difference.

2. State of the Art technology

3. Innovative customer oriented products and services.

4. Best customer relationship management solutions.

5. Strong Brand and reputation.

6. Exceptional data warehousing and management reporting.

7. Centralised operations

8. Extensive branch network.

Strategic issues and problems management must address

The climate chnage related risks for the banking industry vary from rising operating costs to the uncertainty in the legal framework. Banks that successfully handle and manage these risk will not only be in a position to minimize these costs but will benefit from various opportunities such as being able to address changing customer profile expectations and meeting the needs of green investments. For this reason, Garanti bank believes that climate change is a strategix issue that requires full integration with all business processes and decision making mechanisms.

Granti has been measuring its carbon footprint and implementinh an array of initiatives since 2009 in order to manage it. Assesing the risks and opportunities imposed by climate change on its activities, GAranti bank reports all of its efforts to tackle climate change to the CDP climate chnage program.