Question

Technology Based Training

Take a look into the future by viewing Ahmed El-Eraky's video, "A Day Made of Glass," at http://www.youtube.com/watch?v=OptqxagZDfM. Although traditional face-to-face training is still our predominate delivery method according to the research, we are seeing a continued increase in the use of electronic systems to deliver training. Which technologies should a new T & D professional learn now to be ready to meet training demands in 10 to 20 years?

Answer 1

• The T & D professionals need to train themselves in 3D virtual world training techniques.3D Virtual World police training tool that delivered far more superior training and learning than traditional, face-to-face training. As 3D worlds become more convincing, expect virtual training to become an increasingly important and cost effective training device.
• The instructor-led employee training program will always occupy a vital position within the training environment. Historically, and in the future, there will always be a role for the instructor or subject matter expert to teach and entertain us in a classroom.
• Instructors have the ability to generate enthusiasm for the subject, provide expert knowledge and experience in the work center context. Instructors can answer questions while influencing the flavor and direction of training based on employee responses. Instructor led-training can ensure training concepts are reinforced and is particularly effective at teaching people related skills such as customer service and sales.
• AI based virtual coaches are starting to appear and are showing themselves to be effective teachers. The coach helps the learners to set goals and provided personalized feedback on how well they were doing.