Question

According to "Cultural competency assessment tool for hospitals: Evaluating hospitals’ adherence to the culturally and linguistically appropriate services standards" article what were the key findings and how providers need to promote, maintain and evaluate cultural competence among their staff?

Answer 1

introduction

The us national standards for culturally and linguistically appropriate services(CLAS)in health care provide and developing culturally competent system if care. The cultural competency assessment tool for hospitals(CCATH)developed as an organizational tool to assess adherence to the CLAS standards.

Uses of CCATH

Estimate the reliability and validity of CCATH measures and dicussing the managerial implications of CCATH as an organizational tool to assess the cultural competency.

Approach

We pilot tested an intial draft of CCATH, revised based on a focus group and cognitiv interviews., and then administered it in a field. The reliability and validity of CCATH were evaluated using factor analysis, analysis of variance and cronbachs alphas.

Exploratory and conformatory factor analyses identified 12 CCATH composites

• Leadership and strategic planning
• Data collection on inpatient population.
• Data collection on service area
• Performance of management system and quality improvement
• Human resource practices
• Diversity training
• Community representation
• Availability of interpreter services
• Transalation of written materials
• Clinical cultural competency practices.

Cultural competency is a ablity of health care providers to meet the cultural, social and linguistic needs of their patients.throug this we can provide good quality health care services.

The health care providers respect their believes, customes, values, language and traditions.it will help to provide good health care services and maintain a respect between staff and patient, incresed trust, promotion of patient responsibilty and empowerment.

Steps to achieve culutural competency:-

• Hire and promote minority healthcare workers
• Establish or streghten existing programs aimed at minority leadership developement.
• Develop a sytem for community and patient feedback where individual can express concerns.
• Provide patient with health education materials and in different languages.
• Institute a program that detects medical errors resulting from language barrier and other communication disparity.

The cultural competency achieved through inhouse training, case study review, live interactions with patients, role playing, training and continuing education healthcare vedios, improve communication barriers, perform cultural competency self assessment, participate online chats and networks.