Question

How can written communication convey cultural competency?

Answer 1

How can written communication convey cultural competency?

ANSWER:

Writing is a skill derived from a long way of learning and exercises. Writing is considered the difficult language skill to acquire since it involves many aspects of linguistics, social, and writing knowledge and conventions.

Cultures are created through communication. Communication is the means of human interaction through which cultural characteristics such as customs, roles, rules, rituals, laws, or other patterns are created and shared.

Cultural competence is the ability to understand, communicate with and effectively interact with people across cultures. Cultural competence encompasses being aware of one's own world view developing positive attitudes towards cultural differences gaining knowledge of different cultural practices and world views.

Culturally competent communication is critical for all aspects of service delivery. It can break down barriers, improve access to services and support better health outcomes for clients. It is equally critical for staff wellbeing and satisfaction.

Indicators of culturally appropriate written communication are

· Printed, online and audio visual materials are appropriate to the literacy of target populations.

· Quality review mechanisms are established to check the integrity of translated materials.

· Culturally appropriate ways to disseminate written materials are identified.

· Clients understand written materials.

Written communication has a unique way of expressing the message with all the values, quality and beliefs. Written communication shows the ability to understand and communicate effectively with people across different cultures. It also has a strong positive impact to the receiver showing cultural differences, its uniqueness and styles.