Question

1. We talked about how private organizations get feedback on their success through profits. Public organizations rarely have a clear indicator like profit to use as a measure. What are two other ways in which public organizations measure their success and why aren’t they perfect measures?

2. Describe ways in which turnover in an organization can be bad, and ways in which it can be good.

3. Name two ways in which presidents/governors influence the bureaucracy and explain how both ways work.

4. Goals can be extremely important to public sector organizations, but they can be problematic. Describe two ways in which goals can be challenging for public managers.

5. Sometimes organizations that can make a lot of money are nonprofits (e.g. private universities and hospitals). Why do they choose to classify themselves as nonprofit organizations?

6. Explain why programs look different in the real world than the way that they were envisioned by policy makers.

Answer 1

Answer 1 –

Public organisations are owned by the government and there are unclear indicators or guidelines for their success. Some of the ways in which public organisations measure their performance are –

· Performance can be measure by checking focus of organisations on their aims and objectives.

· The objectives set are appropriate for the stakeholders or not.

· Checking the cost effectiveness of organisation by comparing the actual costs with the budgets ones or actual outcomes with the costs incurred.

These measures are not the perfect measure because –

These measures usually compete with one another. Sometimes two objectives of the public organisations are not able to simultaneously move ahead due to current situations. Few organisations have to adopt new objectives in between. In that case it is not feasible to measure the performance on the basis of achievement of all the set aims and objectives. Conflicts of objectives are the main reason that the performance is difficult to measure in public sector.

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