In: Operations Management
1. A company’s philosophy regarding CSR (corporate social responsibility) is initiated at what level of strategy? |
|
a |
) Corporate level |
b |
) Business level |
c |
) Functional level |
d |
) Operational level |
e |
) CSR is not an issue within strategy |
2. Activities an organization undertakes to move from where it currently is to where it wants to be in the future are: |
|
a |
) An organization’s vision |
b |
) Is the framework which analyzes the levels of competition |
c |
) Analytical tools used to support decision making |
d |
) The purpose for strategies |
e |
) A process of defining the status of the situational analysis methodology |
3. The following level of strategy promotes internal customer values: |
|
a |
) Corporate |
b |
) Operational |
c |
) Functional |
d |
) Business |
e |
) All of the above |
4. The implementation stage of strategy is the point of: |
|
a |
) Developing corporate culture |
b |
) Providing definition to VISION, PURPOSE and MISSION |
c |
) The GAP analysis |
d |
) Establishing ethical boundaries |
e |
) Success or failure |
1. (b) Business Level
Definition: Corporate Social Responsibility(CSR) is an organization's obligation to consider the interests of its customers, employees, shareholders, communities, and the ecology and to consider the social and environmental consequences of their business activities.
2. (a) An Organization's Vision
Definition: A Vision statement is a company's road map, indicating what the company wants to become by setting a defined direction for the company's growth. The target achievement time is usually 5 to 10 years.
3. (e) All of the Above
Any organization makes strategies to do business and gain an edge in the market. Any strategy will be successful only if all the internal customers are aligned with them. The values of the internal customers are promoted as a result of the various levels of strategy.
4. (a) Developing Corporate Culture
Implementation is the 4th stage of a strategy, after determination of strategic, mission & vision; analysis; and formulation of strategy. The Gap analysis is the comparison stage, where the organizations compare the actual and desired performance.