In: Accounting
List the cultural variables in the communication process and explain the different types of nonverbal communication
Cultural variables are differences in behavior, outlook and values between people from different societies. Body language, styles of humor and attitudes toward family, authority figures, religion, gender roles and time can all be very different in different cultures. It's always better to avoid making assumptions when you're talking to a person from a different culture.
In many cases, we communicate information in nonverbal ways using groups of behaviors. For example, we might combine a frown with crossed arms and unblinking eye gaze to indicate disapproval.
1. Facial Expressions
Facial expressions are responsible for a huge proportion of nonverbal communication. Consider how much information can be conveyed with a smile or a frown. The look on a person's face is often the first thing we see, even before we hear what they have to say.
2. Gestures
Deliberate movements and signals are an important way to communicate meaning without words. Common gestures include waving, pointing, and using fingers to indicate numeric amounts. Other gestures are arbitrary and related to culture
3. Paralinguistics
Paralinguistics refers to vocal communication that is separate from actual language. This includes factors such as tone of voice, loudness, inflection, and pitch. Consider the powerful effect that tone of voice can have on the meaning of a sentence. When said in a strong tone of voice, listeners might interpret approval and enthusiasm. The same words said in a hesitant tone of voice might convey disapproval and a lack of interest.