In: Operations Management
Organization Analysis " Thyssenkrupp Engineered Plastics "
Describe the quality assurance system and how it supports the corporate strategy.
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Here we will discuss the quality assurance system that supports the corporate strategy in the the" Thyssenkrupp engineered plastics "
Thyssenkrupp engineered plastics is a firm based in California and is known to be a very popular organization when it comes to quality assurance because the main motive of this organization is to make sure that the customer feels fine and satisfied in any way.
They develop many other strategies to make sure that the needs, wants, and preferences are completely fulfilled by the customers. To determine the needs wants, preferences of the customers, they first determine the behavior of the customers then according to their needs they develop their product so that customer feels satisfied and be loyal to the company, this way company earns a lot of revenue and profit in a very short period of time. By this way the major goals and objectives of the company are fulfilled quickly because when the daily objective and goals are fulfilled completely, it takes very less time to fulfill the long-term objectives and goals of the company, therefore it can be very fair to say that this quality assurance system is very helpful in the corporate strategy of the organization.
They are also certified ISO9001 to make sure there is no compromise with the quality of the printout and customers feel satisfied, also they conduct internal auditing twice a year to make sure that there is no automatic error in the records of the products.