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In: Operations Management

write a brief description about the book called How to win friends and influence people by...

write a brief description about the book called How to win friends and influence people by dale carnegie? Write four areas of book you find interesting and why? what do you don't like about this book why?

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Expert Solution

· Q. Write a brief description of the book called How to win friends and influence people by dale Carnegie?

· Ans- “How to Win Friends and Influence People” is a self- help book written by one of the most celebrated authors Dale Carnegie. This book is a treasure trove for those people who want to make good relationship with other people. This book gives some advice that how we can make a great relationship with other people. The list of advice are as follows-

  • Don’t criticize, condemn or complain.
  • Give honest and sincere appreciation.
  • Arouse in the other person an eager want.
  • Become genuinely interested in other people.
  • Smile.
  • Remember that a person’s name is to that person the sweetest and most important sound in any language.
  • Be a good listener. Encourage others to talk about themselves.
  • Talk in terms of the other person’s interests.
  • Make the other person feel important – and do it sincerely.
  • The only way to get the best of an argument is to avoid it.
  • Show respect for the other person’s opinions. Never say, “You’re wrong.”
  • If you are wrong, admit it quickly and emphatically.
  • Begin in a friendly way.
  • Get the other person saying “yes, yes” immediately.
  • Let the other person do a great deal of the talking.
  • Let the other person feel that the idea is his or hers.
  • Try honestly to see things from the other person’s point of view.
  • Be sympathetic with the other person’s ideas and desires.
  • Appeal to the nobler motives.
  • Dramatize your ideas.
  • Throwdown a challenge.
  • begin with praise and honest appreciation.
  • Call attention to people’s mistakes indirectly.
  • Talk about your own mistakes before criticizing the other person.
  • Ask questions instead of giving direct orders.
  • Let the other person save face.
  • Praise the slightest improvement and praise every improvement. Be “hearty in your approbation and lavish in your praise.”
  • Give the other person a fine reputation to live up to.
  • Use encouragement. Make the fault seem easy to correct.
  • Make the other person happy about doing the thing you suggest.

Q.2.- Write four areas of book you find interesting and why?

Ans- The four areas of book which I find interesting are-

· The techniques suggested by this book for handling people

· The ways suggested by this book that what we should do so that others can like us

· The techniques suggested by this book regarding persuasion skills.

· The ways through we can change the behavior of other people without causing any issue/offending them

Q.3. What do you don't like about this book why?

The one thing which I don’t like about this book is that its teaching may be used to manipulate other people.


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