In: Operations Management
Diversicorp Job Analysis Assignment
The purpose of this assignment is to provide experience in conducting a job analysis for the creation of a job description.
Based on your work on the HRIS Needs Analysis, Diversicorp has decided to implement an HRIS and is adding a new position. Diversicorp’s President & CEO, Bob Foley, has realized that not investing in technology over the years has hampered the company’s growth. He knows that moving from the way things have been done for many years will require a good deal of effort and focus. In consultation with the CFO / Treasurer, Mary Chisholm, and the Director of HR, Thad Thomas, Bob has decided to add a new position to Diversicorp, Change Manager. This position will report directly to the President & CEO and oversee the implementation of the new HRIS, and also other initiatives that require change within Diversicorp.
You have been assigned the task of creating the job description that will be used to seek a person to fill this very important position for Diversicorp. Recall that the job description is an outcome of a job analysis, where job tasks are first determined, and then pre‐requisite knowledge, skills, and abilities are estimated which will support those tasks. Once those have been determined, a job description can be written.
You can follow these steps to successfully complete this assignment:
Job Analysis
Only need to answer the items below such as the Knowledge, Skills, Abilities. Also the Job Description:
1.Create (at least 5) items that fit into required knowledge to accomplish the tasks you listed.
2. Create (at least 5) items that fit into required skills to accomplish the tasks you listed
3. Create (at least 5) items that fit into required abilities to accomplish the tasks you listed,example: talent management which is a part of workforce analytics
Job Description
a. Write a complete Change Manager job description that contains the following sections:
Job Analysis:
i. Task: Apply a structured methodology and lead change management activities
1. Knowledge: Knowledge of change management models, methods, tools, and principles
2. Skills: Organization and strategic planning skills; judgment and decision making skills
3. Abilities: Ability to clearly articulate messages to a variety of audiences; the ability to apply general rules to specific problems to produce answers that make sense
ii. Task: Identify and manage anticipated resistance
1. Knowledge: A solid understanding of how people go through a change and the change process
2. Skills: Flexibility and adaptability; problem identification and solving skills
3. Abilities: Ability to influence others and move toward a common vision or goal; the ability to work in ambiguous situations
iii. Task: Nurture and grow a new culture
1. Knowledge: Knowledge of organizational issues and challenges; understanding of large-scale organizational change efforts
2. Skills: Must be a team player; work collaboratively with and through others
3. Abilities: Ability to establish and maintain strong relationships
iv. Task: Communicate with and manage all affected stakeholders
1. Knowledge: Knowledge of principles and processes for providing stakeholder services
2. Skills: Talking to others to convey information effectively; communicating effectively in writing as appropriate for the needs of the audience
3. Abilities: Ability to communicate in a way that others will understand
v. Task: Evaluate and ensure user readiness
1. Knowledge: Knowledge of human behavior and performance; knowledge of individual differences in ability
2. Skills: Monitoring/assessing performance of users
3. Abilities: Combine information to form conclusions
Job Description:
The Change Manager will focus on the people side of change – including changes to business processes, systems and technology, job roles and organization structures.
Sample of reported job titles: Change Manager, Change Management Specialist, Change Management Advisor, Change Management Analyst, Change Management Consultant, Change Management Coordinator, Change Management Facilitator, Change Management Lead
Tasks
Apply a structured methodology and lead change management activities
Identify and manage anticipated resistance
Nurture and grow a new culture
Communicate with and manage all affected stakeholders
Evaluate and ensure user readiness
Knowledge
Change Management – Knowledge of change management models, methods, tools, and principles
Change Process – Knowledge of how people go through a change and the change process
Organizational Structure – Knowledge of organizational issues and challenges; understanding of large-scale organizational change efforts
Business Management – Knowledge of principles and processes for providing stakeholder services
Psychology – Knowledge of human behavior and performance; knowledge of individual differences in ability
Skills
Organization and Strategic Planning – Defining the organization’s direction
Judgment and Decision Making – Selecting a logical choice from the available options
Flexibility and Adaptability – Willingness to compromise and try different strategies
Problem Identification and Solving – Identifying problems and reviewing related information to develop and evaluate options and implement solutions
Collaboration – Working collaboratively with and through others
Speaking – Talking to others to convey information effectively
Writing – Communicating effectively in writing as appropriate for the needs of the audience
Monitoring – Monitoring/assessing performance of users
Abilities
Oral Expression – The ability to clearly articulate messages to a variety of audiences
Deductive Reasoning – The ability to apply general rules to specific problems to produce answers that make sense
Leadership – The ability to influence others and move toward a common vision or goal
Managing Ambiguity – The ability to work in ambiguous situations
Building Interpersonal Relationships – The ability to establish and maintain strong relationships
Speech Clarity – The ability to communicate in a way that others will understand
Inductive Reasoning – The ability to combine information to form conclusions