Question

Business management:
1. consider the growth in online retailers . How do they compare to the traditional brick and mortar retailers in terms of corporate strategies?

Please explain in detail giving at least 10 points

Answer 1

These days numerous buys include both computerized and physical perusing of merchandise - frequently a buy starts with online research followed by a visit to the store to make a buy, or on the other hand a buy may begin with a client inspecting the item coming up however making the buy on the web. What's more, with the predominance of cell phones and other cell phones, customers can play out their online research and value correlations while in the store .

Why Customers Purchase Online:

Beside the capacity to think about item particulars and peruse audits, web based shopping has various different points of interest:

-    Being ready to shop every minute of every day

-    Saving cash - internet shopping permits the client to think about valuing and locate the most ideal arrangements

-    Saving time - in-store shopping can be tremendously tedious, especially on the off chance that it includes visits to various stores in various areas

-    Convenience - numerous individuals loathe swarms, clerk lineups, and so forth and want to shop from home

-    Availability - elusive things are a lot simpler to source on the web

Why Some Customers Prefer Brick-and-Mortar Shopping

-    Goods can be acquired promptly instead of sitting tight for transportation

-    Customer administration - the capacity to talk straightforwardly to an agent and get additional data and guidance about items or administrations

-    Avoiding the problem and multifaceted nature of returning undesirable things

-    Much quicker and simpler to restore a blemished or undesirable item in-store as opposed to transportation back to an online retailer

-    The experience - numerous individuals appreciate a shopping trip in retail locations, regularly with companions or companions and combination with different exercises, for example, eating, having a claim to fame espresso, and so on.

In the present market, for all intents and purposes all huge physical retailers likewise have a solid online nearness. For little physical organizations, choosing whether or not to invest the energy and exertion to venture into online deals is less clear.

Given that the vast majority will in general quest for organizations on the web, your business ought to consistently have an online nearness, regardless of whether it comprises of a Facebook page or basic site containing your location and contact data, just as a concise depiction of your item or administration contributions.

On the off chance that you would choose you like to sell your items online you don't experience to go to the difficulty and cost of setting up a total separate web based business site. Setting up a Facebook or eBay retail facade, or selling through Amazon as an outsider, is all generally basic and fill in as reasonable manners to get into online deals.

Regardless of whether you have an online nearness, the most ideal approach to rival online stores is to fabricate long haul associations with your clients by giving amazing client care. Clients appreciate a feeling of recognition. Being tended to by their first name, appreciating a well disposed association with deals staff, accepting customized administration and feeling that their needs are being met are certain approaches to keep clients returning.

For instance, a great sales rep in a dress store can be incredibly useful to a client by giving counsel on appearance, estimating, blending and coordinating pieces of clothing, help with fitting, care, and support, and so on. With no client help or the capacity to take a stab at a thing ahead of time, the main plan of action for an online garments customer is requesting a thing and trusting that it fits and is appropriate, in any case sending it back by bring shipment back.