Question

In: Operations Management

Complete with detailed information:- Write an example of the following: •         Open ended question •         Close-ended ordered question...

Complete with detailed information:-

Write an example of the following:

•         Open ended question

•         Close-ended ordered question

- Likert scale

- Semantic differential

•         Close-ended unordered question

•         Partially close-ended question

•         Branching question with 3 parts

Solutions

Expert Solution

Open-ended question

An open-ended question's objective is a get a general feel of what a candidate's opinion on a specific question or a topic lies. One feature that clearly sets an open ended question apart from a close ended question is that an open ended question does not seek a definitive yes or a no answer from its intended audience or a candidate.

for Eg Let's assume that we're interviewing a candidate and would like to know if he or she is interested in sports. Here's how we would frame that in the form of an open ended question vs a close ended question

Q1) What are some of your favorite hobbies?

Close ended ordered question

A close ended question's objective is to obtain precise data either via a yes or no response or a response that provides tangible data. A close ended ordered question, on the other hand, is a question that seeks to lead the interviewer and the candidate through a specific set of questions that follow a logical path or route in order to obtain data about a specific topic.

For Eg: Let's assume that. we're still interviewing the candidate about his or her interest in sports. Here's how we would frame close ended ordered questions.

The question below is a set or a series of questions that lead the interviewer to a specific set of answers. The below close ended ordered questions will help the interviewer understand whether or not their candidate enjoys playing sports and will also help him or her understand the type of sports that the candidate plays. The question also helps the interviewer understand any alternative hobby that the candidate is pursuing instead of sports.

Q2) Do you enjoy playing sports ? If yes, what type of sports do you enjoy playing ? If no, what are some of the other hobbies that you have ?

Close ended Likert scale questions

Close ended likert questions quantify a candidate's response through a predetermined rating system.

For Eg : Let's assume that we're interviewing the same candidate about sports, but now, we would like know the degree of the interest in sports. Here's how we would frame a Close ended likert question in order to answer this.

Q3) How would you rate your interest in sports on a scale of 1 - 5 with 1 being least interested and 5 being extremely interested

[]1

[]2

[]3

[]4

[]5

Close ended semantic differential questions

Close ended semantic differential questions offer the candidate options with specific verbal descriptions or adjectives in order to accurately describe or capture qualitative data on the candidates interest.

Q4) For eg Let's assume that we're interviewing the same candidate about sports, but now, we would like know the nature of his interest in sport or would like him or her to describe the type of interest they have towards sports

[] Extremely disinterested in sports

[] Disinterested in sports

[] Neutral to the idea of playing sports

[] Interested in sports

[] Extremely interested in sports

Close ended unordered questions

Close ended unordered questions are the exact opposite or close ended ordered question. While close ended ordered questions a question that seeks to lead the interviewer and the candidate through a specific set of questions that follow a logical path or route in order to obtain data about a specific topic, a Close ended unordered question does follow a logical path or a route and is random.

For eg : Let's assume that we're interviewing the same candidate about sports, Here's how we would frame close ended ordered questions.

Q5) Do you enjoy playing sports ? What are some what are some of the other hobbies that you have ? Do you think all sportsmen have the same level of fitness ?

Partially close ended questions

Partially close ended questions are a mix of open and close ended questions. The questions leave partially restrict the candidate but leaves a bit of room for a candidate's opinion or his or her broad point of view.

For eg : Let's assume that we're interviewing the same candidate about sports,

Q6) Do you have any hobbies like sports or playing music ?

Branching question with three parts

A Branching question is type of close ended questions with three parts.

For eg : Let's assume that we're interviewing the same candidate about sports,

Q7) Do you enjoy playing sports ? If yes, what type of sport do enjoy playing ? And, how good are you at that sport ?


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