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In: Operations Management

Discuss and compare the differences between close-ended interviews and open-close ended questionnaires. (6marks)

Discuss and compare the differences between close-ended interviews and open-close ended questionnaires. (6marks)

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Expert Solution

A closed question, or closed terminated interview is one which will be properly and reasonably answered with a straight affirmative or no response OR a selected short factual answer.

With closed queries, the concept is there's one correct answer. Closed-ended queries are often answered with “Yes” or “No,” or they need a restricted set of doable answers (such as A, B, C, or All of the Above).

Closed-ended queries are typically smart for surveys, as a result you get higher response rates once users don’t ought to sort most. Also, answers to closed-ended queries will simply be analyzed statistically, that is what you always wish to try to do with survey information.

Closed queries, as a result they stimulate short yes/no answers are ideal for making a quick pace interaction between educator and cluster members. Employed in a machine gun fashion they will increase cluster energy, and provides a way of urgency to the method. However, they ought not to be employed in this fashion for too long ago the ability to energize relies on the questioning sequence being uncommon or novel to the cluster, and short lasting.

Clearly, closed queries don't seem to be ideal to stimulate exhaustive thinking, and that is the key operate of open-ended queries.

Some Closed-Ended queries are as follows

Are you feeling higher nowadays ?

May I exploit the bathroom?

Should I date him? Will you please do me
a favor?

Did you go to school today?

When conducting usability study or field studies, it’s an excellent plan to raise numerous open-ended queries. Typically, researchers raise queries before, during, and when analysis sessions. It’s simple to specialize in what you wish to understand instead of on, however you raise, however, the means you raise queries matters a great deal regarding what and the way a lot of you'll discover. You'll learn surprising and vital things with this simple technique.


Open-ended queries are queries that permit somebody to offer a free-form answer.

In open queries a detail answered is required with affirmative and absolute confidence, and sometimes has no single right answer.

Some trainers and instructors read closed queries as "bad", and open complete ones pretty much as good however, that's false. Each one has its uses.

Open complete queries ought to be wont to generate longer, non-superficial discussions, promote important thinking, and otherwise produce intellectual involvement.

Here are some samples of open-ended questions:

What were the foremost necessary wars fought within the history of the United States?

Describe supermarket with examples?

How would you a life be after COVID19 ?

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