Question

Communication Styles, Advising, Deflecting, Probing and Reflecting?

Answer 1

COMMUNICATION STYLES

Communication means the exchange of ideas, thoughts, ideas and knowledge with two or morne persons. It can be done in many ways and it depends upon each person. The different styles of communication are,

• Passive communication
• Aggressive communication
• Passive aggressive communication
• Assertive communication

1. Passive communication :- These types of people mostly act indifferent to every topic of discussion. They may keep their opinion to themselves or they agree to the opinion of others. They are not versatile in expressing themselves and are often misunderstood by others. They tend to avoid conflit but it also reduces their confidence.

2. Aggressive communication :- This type of communication is adopted by people who are more opinioned and are more expressive about their views without considering other person's feeling. They have an arrogant attitude and many times put the blame on others and are quite demanding. These people are more likely to become leaders but arrogance may come in the way.

3. Passive- aggressive communication :- This style is one which falls in between passive and aggressive type of communication. They are not reluctant as passive and not so arrogant like aggressive. They state their opinion indirectly by using different facial expressions.

4. Assertive communication :- This style is considered as the most effective one. Those people who adopt assertive style of communication know how to express their feelings and opinions in such a way that other people can accept without much resentment. They tend to avoid conflicts by engaging in a healthy conversation without belittling others opinions.

Deflecting, Reflecting, Advising, Probing (DRAP)

Deflecting is a way in communication to change the topic to take the conversation carried forward. It a way to keep up the conversation going on. Reflecting is a way to let the other person that we are listening to their opinion and we are engaged in the conversation this is done by replying to the other person or repeating to what the other person said. The third way is to give advise to the other person to act upon. It is the capability to give a good idea or advise to people we are engaged in conversation. And the last one is probing which means asking about a topic to gather more information. It increases the effectiveness of the conversation it is about gathering more information to provide better feedback.