What is the difference between knowledge management systems and expert systems? Are they the same thing?

What is the difference between knowledge management systems and expert systems? Are they the same thing?

Expert Solution

No, the knowledge management system and the expert system are not same and the differences are given below:

Knowledge management systems	Expert systems
knowledge management systems can be defined as an information technology system which creates stores and shares knowledge to improve collaboration and process improvement	Expert systems can be defined as a computer based system which helps in the decision making process for individuals in an organization.
It acts as a knowledge base for teams or individual employees in any organization.	It helps in solving complex problems through reasoning, facts, figures etc.
Typically this comes in the form of FAQ content, case studies, webinars, training programs etc.	Expert system performs task which are performed by human experts through computer application like making financial forecast, diagnosing illness etc.
Knowledge management systems includes common data bases, shared project files, research files etc.	Expert system can be divided into five types which are rule based, frame based, fuzzy, neural and neuro fuzzy.

keosha answered 2 months ago

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