Question

In: Operations Management

Assessment brief/activity Your CEO is considering outsourcing the HR function in your organisation. You have been...

Assessment brief/activity
Your CEO is considering outsourcing the HR function in your organisation. You have been tasked with Criteria highlighting the value of the HR function to the business. You are required to provide written answers to
the questions below.

Question 3
Evaluate the business case for managing HR in a professional, ethical and just manner.

Assessment criteria 1.3 Evaluate the business case for managing HR in a professional, ethical and just manner.

Guidance

Here, you need to explain how HR is involved in/or responsible for ensuring ethical business practice. Also, consider how and why HR should be professional and fair at all times. You could support this with a workplace example.

Solutions

Expert Solution

What does it mean by HR professional?

Human Resources Professionals are responsible for recruiting, screening, interviewing and placing employees suitable for the right job. HR Professional with in the organization may also handle employee relations, benefits, training and Development and payrolls. Human resources managers have the responsibility to plans, direct, and coordinate the administrative functions of an organization.

Highly skilled employees are always prioritized in an organization and every organization wants to keep attracting, motivating, and keeping qualified employees and match them and place them to the jobs for which they are well-suited. This aim is accomplished by the Human resources managers by directing the administrative functions of human resources departments. . They have to supervise the department's specialists and support staff so that they make sure that the assigned tasks are completed accurately and efficiently on time.

Regarding the organization's strategic planning and talent management issues the Human resources managers also consult with top executives as well . The HR manager keep identifying the ways so as to increase the value of the organization's employees and ensure that they are used effectively and efficiently in the organization.

Responsibilities of HR Professional towards ethical business practices.

  • Nurturing of an ethical organizational culture : It is very important for the HR manager to nurture the organizational culture ethically. It helps to minimize the ethical problems occurring within the organization at the first place. To reduce the likelihood of ethical conflicts arising and in dealing with them in the event that they do, HR managers can help to ensure that the organizations operate with due concern for integrity and justice,fairness etc. Organizations which are ethically unhealthy, will likely to lose good employees and encourage an inimical zero-sum mentality rather than a win-win one.
  • Recruitment of staff who will set the ethical tone of the organization and uphold its values and ethical climate: The HR manager has the responsibility to hire the employees who are are mentally strong and ready to adapt the ethical environment of the organization. Employees who uphold the values of the ethical climate of the organization are highly appreciated and are always motivated by the hr and the other senior managers to work effectively and to give there best.
  • Welcome concerns: HR manager has the responsibility to make sure that the employees feels a sens of belonging ness and must be confident that they can question poor practices without facing punishment.
  • Reward ethical behavior: If the organization only prioritize and only thing rewarded is meeting targets, the employees may be incentivize to meet them no matter what it takes. Instead, you must show that being ethical also pays – with emphasis on “show”. To achieve this the HRM unites the low levels of customer complaints and teamwork into the annual appraisals and makes the criteria transparent so that people understand that, in this organization, nice guys (and nice women) really don’t finish last and are motivated for their betterment.

How and why HR should be professional and fair at all times. ?

PRODUCTIVITY

Some times the staff within the organizations are likely to suffer from low productivity levels, but they may not even be aware of this fact. Therefore its the responsibility of HR manager to rectify this issue by identifying where it is taking place.

Once the low productivity areas are identified, HR professionals can take major steps to rectify them and that is why HR manager has to be professional in his work. Increased motivation or additional training to the employees may be the only thing required to boost productivity in the organization , but a proper study also reveals areas in which investment or additional recruitment is required.

Employee retention

There’s nothing more worse than spending months (sometimes, years) on training up an employee so as only to watch them leave without so much as a backwards glance and company made a huge amount of expenditure on training which gets waisted if the employees leave.

There are the three things the HR manager need to focus on in order to improve employee retention i.e, remuneration, incentives and culture . Wages should be given fairly, consistent and in line with market expectations and the culture should foster a genuine love of the company.

Tricky employee queries

The HR manager is expected to be highly professional in his field so that he/she can ans the queries of the employees generated during the training period or in real practice. Any issues relating to employment or disputes should be channeled through HR in order to ensure fairness and a swift resolution as it should be remembered that the HR department acts as an interface between the staff and the business itself.


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