In: Operations Management
Develop a Change Management Project Plan for the extension of hours on Saturdays at 5 NSW Post Offices, ensure you identify the tasks necessary, allocate priorities, resources and timings to each task, and prepare a risk management analysis.
Change management requirement is majorly collaboration as there is strong resistance to change and thus we propose following :
As new manager one must implement Tuckman Model in leading teams using following ways:
Forming where groups are formed and aggregated based on
experience and expertise
Storming where resistance to change and conflicts are minimised and
teams are normalised amd aligned to goals
Norming where individuals and groups efforts are recognised and
awarded commensurately
PerForming where groups decisions making is encouraged with minimal
intervention
Adjourning is dissemination where evaluation and feedback and
acknowledgement is given and teams are disintegrated after tasks
gets accomplished.
Risk management strategy must use strong corporate governance mechanisms like ethical audit, Sarbanes Oxley Act, Foreign Corrupt Practice Act and whistle blower policy to ensure higher risk mitigation.
Rsources and timings for each task can be made flexible by following processes :
Staffing global organisation requires methods like Social Media Hiring, Referral Hiring, and Thid Party Consulting based Hiring which gives quality candidates.
Social media hiring is best for cultural fitments however can be
skeptical which is disadvantage as it doesnt give an holistic
view.
Referral hiring is another effective way because of trust and
Recommendations shown. However it can be disadvantageous if
referrences are unchecked and unverified.
Consulting based hiring gives top level candidates based on
requirements and expectations. However disadvantages being cost of
hiring is very high.
Organisinations must check for quality and skills as well as
qualification like global experience, overall countries travelled,
cross border cross domain management skills, Leadership skills,
International relations management, Team building.
Predeparting on boarding opportunity is very critical for global
success and hence candidates must b egiven training in global
countries and should be given sufficient time to adapt to its
culture and way of doing business and then should be expatriated.
Here entire family expenses are taken care of and sufficient
financial and administrative support is offered for ease if
transition to new nation.
Ongoung training will incorporate learning through peers,
transition counselling through past expatriates, reverse mentoring
and case studies and collaborative approach like on job training
with senuor leaders. Here expatriates are offered regular support
to understand working culture, management style and organisation
structure and systems.
Repatriation policies like attractive remuneration and total
rewards package, career development plan for next 5 years, family
health and insurance, children schooling and education support,
long term stock options and bonsues, flatter hierarchy.
US employments laws like Equal opportunities as per Civil Rights act Article VI is most important and critical to be considered when in UsA as major emphasis is given on non discrimination policy of hiring. Other Acts being Sarbanes Oxley Act and Foreign Corrupt Practice Act which leaders must be aware of for ethical compliance and demonstrating integrity and honesty.
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