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In: Operations Management

Develop a communication plan for an airport security project. The project entails installing the hardware and...

Develop a communication plan for an airport security project. The project entails installing the hardware and software system that (1) scans a passenger’s eyes, (2) fingerprints the passenger, and (3) transmits the information to a central location for evaluation.

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Expert Solution

A communication plan is generally developed by the project manager at the beginning of a project. It is the planning regarding coordination with the important stakeholders for the relevant updates, issues, and tracking information of the project. A communication plan generally involves the following steps.

1. Identify the stakeholder groups, their level of power and interest in the project

2. Identify the information needed by the specific stakeholder groups.

3. Determine the sources of information

4. Dissemination mode for each type of communication encounters

5. Responsibility and timing for the communication encounters

The following table shows the communication plan for a airport security project.


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