You are applying for a job as a departmental manager in an office setting. The organisation...

You are applying for a job as a departmental manager in an office setting. The organisation has made it clear that having a high level of emotional intelligence will be a deciding factor in selecting the successful candidate.

You have been asked to submit a document that addresses the following points:

1. What are your emotional strengths and weaknesses?
2. What are personal causes of stress in your work life and how do you deal with them?
3. What are your emotional triggers and how have you learnt to manage them?
4. What would you do to act as a role model to workers in your department in the management of emotions?
5. Are you open to feedback from others in relation to your EI? How would you go about getting and using it?
6. How does self-reflection factor into the continual development of your EI?
7. How would you respond to a worker who is:

Extremely angry?

Extremely stressed?
Extremely upset?

8. How much knowledge do you have about the cultural expressions of emotions? How would you use that knowledge?
9. How would you adapt your leadership style to workers experiencing different emotions?
10. How would you factor the emotions of workers into decisions that you make?
11. How would you provide opportunities for workers to express their feelings and emotions?
12. How would you make workers aware of how their emotions and behaviours affect others and how would you encourage them to manage their emotions?
13. What would you do to encourage others to develop their EI?
14. What would you do to create a positive emotional climate in your department?
15. How would you use the strengths of workers to achieve workplace outcomes?

You are required to provide a detailed response (at least half a typed, single space page) for each point listed and to use examples to support your responses wherever possible.

Solutions

Expert Solution

Answer(1)- My family is my emotional strangths and also weaknesses.

Answer(2)- When mmy work stops by any reason, it becomes a cause of stress in work life. To stop it, I try to start working as soon.

Answer(3)-Feelings for family in my emotional trigger. So I try to keep my family away from my work.

Answer(4)- I will work hard and try to keep motivating them regarding work.

Answer(5)- Yes, Even, I will ask from myself for feedback. And I will try my best to work on it seriously.

Answer(6)- Basically, self reflection is a mirror which let us know about ourselves and also our work. So it will be helpfull to increase the work strength and work quality.

Answer(7)- Extremely angry- I'll try to know to reason of why he is angry and try to help him to not be angry.

Extremely stressed- try to make him happy or give him a good party to make him stress free.

Extremely upset- will try to know the reason first and try my best to get him rid of from it.

Answer(10)- I will try to make them focused on work that they will stay away from emotional trauma.

Answer(11)- I will give them best options of projects, meetings, ppt's, and arrange best events for them that they can express themselves at best level.

Answer(15)- I will use the strengths of workers to achieve workplace outcome by giving them works according to their ability and possession.

Hayet Jeridi answered 1 week ago

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