In: Operations Management
1 Assume you are the Human Resource Manager of a large software firm with global presence. The employee turnover rate of the firm has hovered around 15% for the last three years, compared to the industry average of 20%. Competition for quality software professionals is expected to increase as more firms from the developed countries set up their operations offshore in developing economies. You foresee a shortage of software professionals in the labor market in the future at both entry and middle levels. You do not want to take chances.
) Explain how will you ensure the fit between the business strategy and HR strategy of this firm and what strategies will you adopt to manage the projected shortfall of software professionals?
b) Discuss the main problems faced by this organization and how the process of HUMAN RESOURCE PLANNING can help the organization to solve its problems. c) Discuss internal and external methods of strategic recruitment. Which methods will you use in the above mentioned scenario?
Q.2 Do you agree with the statement, ‘Training is the solution to all performance problems’? What factors other than skills or knowledge deficiency may lead to a gap between expected and actual performance of an employee? Explain you answer with context of Training Need Assessment process.
A. Explain how will you ensure the fit between the business strategy and HR strategy of this firm and what strategies will you adopt to manage the projected shortfall of software professionals?
The HR department more than any other department working in an organization has a direct connection to the life cycle of the employment. Once can see a relation between the HR and business in following areas
The shortfall can be mitigated by adopting strategies like –
B. Discuss the main problems faced by this organization and how the process of HUMAN RESOURCE PLANNING can help the organization to solve its problems.
Candidate stability is the only problem which can lead to several others; this can be handled by making your HR management up to date with industry day to day work. See I mean to say that right talent is always there, there is never a crisis of right talent but one should know (I mean the HR) how and where to search for. The HR can look for multiple job boards, social media; start a hackathons to get to the right talent and mind set.
C. Discuss internal and external methods of strategic recruitment. Which methods will you use in the above mentioned scenario?
Definitely I will first look for internal hiring’s as because I know the guy and seen his performance but there are possibilities that I could not fulfil my complete recruitment demand. If the need for more suitable candidate is required than I have to go for external hiring’s. So basically it depends upon the amount of candidate I need and o I have sufficient talent already in my bucket.
Q.2 Do you agree with the statement, ‘Training is the solution to all performance problems’? What factors other than skills or knowledge deficiency may lead to a gap between expected and actual performance of an employee? Explain you answer with context of Training Need Assessment process
Yes I do agree with the statement but under one condition that candidate contributes in learning from himself. I mean a fresher got a job in Technical writing but he has a different interest, in this case he might not get training of benefits to that extent in comparison to a person who loves to write.
Things that lead to gap are –
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