Question

Buffalo BBQ Restaurant is trying to become more efficient in training its chefs. It is experimenting with two training programs aimed at this objective. Both programs have basic and advanced training modules. The restaurant has provided the following data regarding the two programs after two weeks of implementation:

	Training Program A						Training Program B
New chef #	1	2	3	4	5		6	7	8	9	10
Hours of basic training	23	25	26	19	24		23	23	27	29	21
Hours of advanced training	7	6	10	11	11		6	3	0	3	3
Number of chef mistakes	13	13	15	15	15		7	7	9	6	7

a. Compute the following performance metrics for each program:

(1) Average hours of employee training per chef, rounded to one decimal place.

Program A:  hrs. per chef

Program B:  hrs. per chef

(2) Average number of mistakes per chef, rounded to one decimal place.

Program A:  mistakes per chef

Program B:  mistakes per chef

b. Which program should the restaurant implement moving forward?

Answer 1

a.

The data given we can summarized it as under

Particulars	Training program A					Total Count
a) Number of New chef	1	2	3	4	5	15
Hours of basic training	23	25	26	19	24	347
Hours of advanced training	7	6	10	11	11	148
b) Training hours	30	31	36	30	35	495
c) Number of chef mistakes	13	13	15	15	15	219
Particulars	Training Program B					Total Count
a) Number of New chef	6	7	8	9	10	40
Hours of basic training	23	23	27	29	21	986
Hours of advanced training	6	3	0	3	3	114
b) Total Training hours	29	26	27	32	24	1100
c) Number of chef mistakes	7	7	9	6	7	287

Performance metric	Formula	Training program A	Training program B
Average hours of employee training per chef
Average number of mistakes per chef

b.

When compared to Training program A Training program B have less average training hours required per chef i.e. saving of training hours of 5.5 hours per chef and less average mistakes made by chef i.e. mistakes per chef less by 7.2 . so, it is beneficial to implement Training program B.