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Performance metrics Buffalo BBQ Restaurant is trying to become more efficient in training its chefs. It...

  1. Performance metrics

    Buffalo BBQ Restaurant is trying to become more efficient in training its chefs. It is experimenting with two training programs aimed at this objective. Both programs have basic and advanced training modules. The restaurant has provided the following data regarding the two programs after two weeks of implementation:

    Training Program A Training Program B
    New chef # 1 2 3 4 5 6 7 8 9 10
    Hours of basic training 23 26 27 20 21 25 23 27 31 22
    Hours of advanced training 8 6 7 9 12 6 4 0 2 4
    Number of chef mistakes 11 13 17 15 15 8 6 7 7 7

    a. Compute the following performance metrics for each program:

    (1) Average hours of employee training per chef, rounded to one decimal place.

    Program A: hrs. per chef

    Program B: hrs. per chef

    (2) Average number of mistakes per chef, rounded to one decimal place.

    Program A: mistakes per chef

    Program B: mistakes per chef

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Colby Messinger answered 2 years ago
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