Question

In: Psychology

The purpose of Lorraine’s message is to _______________________________________ (build goodwill with her employees to maintain morale,...

The purpose of Lorraine’s message is to _______________________________________ (build goodwill with her employees to maintain morale, persuade the employees to opt for the best benefits package, inform that thier positions are being eliminated)

Which audience characteristics should Lorraine consider as she prepares her message? Check all that apply.

A. Rapport

B. Receiver needs and concerns

C. Relinquishment

D. Ethnicity

Read the following sentence, and answer the corresponding question.

I will let you use my stapler.

Which revision applies a “you attitude” most effectively for this sentence?

A. The stapler may be used with my permission.

B. The stapler is available.

C. You may use my stapler.

If the audience might be displeased by the contents of your message, use the __________ (inductive, deductive) approach.

Read the scenario, and then consider the appropriate organizational approach.

Peter needs to inform his boss of the dates he will be out of the office during his upcoming paternity leave. Peter’s boss is supportive of Peter’s family involvement and is expecting Peter’s message.

Which organizational approach would be best in this situation?

A. Deductive

B. Inductive

Read the scenario, and then consider the sequencing of minor ideas in a message.

Karen is writing an email message to her team about the process for submitting travel receipts for reimbursements.

Which minor-idea sequence would be most appropriate for Karen to use?

A. Time

B. Space

C. Value

Solutions

Expert Solution

1- Lorraine’s message is to build goodwill with her employees to maintain morale.

2- Which audience characteristics should Lorraine consider as she prepares her message? Check all that apply.

ANSWER- A. Rapport, B. Receiver needs and concerns and C. Relinquishment.

3- I will let you use my stapler.

Which revision applies a “you attitude” most effectively for this sentence?

ANSWER- A. The stapler may be used with my permission.

4- If the audience might be displeased by the contents of your message, use the inductive approach.

5- Peter needs to inform his boss of the dates he will be out of the office during his upcoming paternity leave. Peter’s boss is supportive of Peter’s family involvement and is expecting Peter’s message. Which organizational approach would be best in this situation?

ANSWER- A. Deductive

6- Karen is writing an email message to her team about the process for submitting travel receipts for reimbursements. Which minor-idea sequence would be most appropriate for Karen to use?

ANSWER- C- Value

(Because the email is related to monetary aspects/ receipts etc).

Hayet Jeridi answered 8 months ago
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