Question

Define quality, quality control, quality assurance, total quality management, corporates social resposibility.

Answer 1

• Quality: Quality can be defined as "How Good a Product or Service". It refers to how something i.e., good compared to other similar things. It can also be stated as "Degree of Excellence". The feature or characteristics of a product or service which have ability to satisfy the need. It can also refer as state of detect free. Quality is a distinctive characteristics or attributes that is possessed by someone or something.
• Quality Control: Quality Control is a part of Quality Management. It focused on fulfilling the quality requirements. Quality Control is act as Inspection aspect of quality management. It can also be defined as the operational activities that are used to fulfill the requirement for quality. Qulaity Control focus more on produicng the product or service with the motive of reducing problem or error that result in defects.
• Quality Assurance: Quality Assurance is a part of Quality Management. It focused on providing confidence that the requirement for qualities will be fulfilled. It can also be defined as the process of implementing all systematic activities within the quality system to provide the confidence that product or service will fulfill the requirements for quality. It is a broad concept that focuses on entire quality system. Quality Assurance includes all the activities that are implemented to produce product or service of appropriate quality.
• Total Quality Management: TQM is a continuous process of detecting and reducing defect in producing product or service. It also focuses on improving customer experience and ensure employees are up to speed. TQM can be defined as a system of management that focuses every individual of company must be committed towards maintaining high standard in producing product or service.
• Corporate Social Responsibility: CSR is a management concept in which companies integrated their social and environmental concerns in their operations. CSR also help companies to achieve the balance between economic, social and environmental imperative and these are also known as Tripple-Bottom-Line. CSR can also be defined as a business practice whereby a company is operating in a way that enhance the society and environment without contributing negative impacts to them.