Question

In this assignment:

AA) Identify why managers should be delegating. Discuss the skills, abilities and behaviors that make a good delegator.

A) What symptoms should a manager look for in determining whether an organization needs to change?

B) Why do many employees resist change? You can elaborate on your personal experiences.

C) What techniques could you as a manager implement to assist employees through the process of change?

Answer 1

What symptoms should a manager look for in determining whether an organization needs to change?

Answer:-

There can be mainly two reasons which can cause the organizations to change and these are external and internal forces.

External forces are brought from the general and task environment of the organization. New rules related to the production, competition can cause the change in the organization. As task environment is very closely related to the organization thus any change which is identified in it, will result in the organization to change. Competitors can also cause a change in the organization when they change their offerings, price or communication method. In fact, the managers can also look at the changing needs and demands of the customers. There are some policy changes from the regulators such as OSHO which can trigger the change in the organization

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On the other hand, internal factors can also result in changes in the organization. This can be experienced when the organization is not able to fulfill its objectives and mission with the prevailing strategies. The manpower looks like to be discontent and dissatisfied.

Question:- Why do many employees resist change? You can elaborate on your personal experiences.

Answer:- The main reasons for the resistance to change are given as below:-

·        Most of the manpower can have the fear that any kind of change in the organization can make them redundant as they may not be able to change as per the prevailing new situations.

·        While implementing changes, if proper communication is not done with the manpower, it can result in a lot of resistance from the employees.

·        Most of the employees can experience shock or fear from the change and thus they will oppose it without knowing the elements to changes.

·        There are a number of employees who lack competence and they want to have the status quo and if there is any kind of change in the status quo, It creates a sense of insecurity among them.

·        Even there can be some incidences where manpower might have experienced some negative experiences or consequences in past due to some changes.

·        Lack of reward to change can also create resistance.

Question:- What techniques could you as a manager implement to assist employees through the process of change

Answer:- In order to implement the successful change process in the organization, the manager should perform the following strategies:-

·        Establishing a free and fair communication with the manpower is the basic requirement for the implementation of change. By addressing the concerns of the employees related to the changes, communicating them the requirements of changes and how this will help the employees, the manager can be successful in controlling or avoiding the resistance.

·        Managers will be in need of a systematic and proactive approach and this can be achieved by following the process of overcoming resistance, engaging employees, implementing change in phases and communicating the change.

·         The managers can involve the employees in the change process by making some of the employees as the change agents and ensuring the participation of other employees by inviting their suggestions, concerns, and opinions.

·         Manager should form some change management teams which should address the concerns of the employees, educating them about the need for change and how they can benefit the employees.

·         The manager can use both formal and informal mode of communication to convey the requirements of change to the employees.