Question

In: Operations Management

Assume that you are training an employee to diagnose and repair a loose wire in an...

Assume that you are training an employee to diagnose and repair a loose wire in an electrical socket. After demonstrating the procedure to follow, you let the trainee show you how to do it. The trainee correctly demonstrates the process and repairs the connection on the first attempt. Has learning occurred? Justify your answer.

Solutions

Expert Solution

The trainee has correctly demonstrated the process & the repairs the connection as well. In such a case I believe that trainee has got an understanding of how the process works. I think learning has occurred because he didn't take support & implemented the task on its own.

The process involved self-practice, self-evaluation & reflection and hence the knowledge & the skill was gained.

Learning occurs when:

  • The mental or physical understanding of the subject is gained.
  • When the learner draws inspiration and makes sense from a task or subject by interpreting in own words & language or through actions.
  • Learning also takes place when a new skill or competency/knowledge is acquired along with skills & understanding of the entire process
  • Doing something with knowledge or skill
  • Taking ownership of the new skill

I believe the trainee has shown that he has learnt the task but the process hasn't stopped. He will have to apply this task learning in real-world & continuously adapt to challenging requirements of the tasks.

Learning to occur is an ongoing process and aspect of life which takes place continuously for the better or for worse.

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