Questions
I need to make 2 possible suggestions on how Comcast can fix the problem with their...

I need to make 2 possible suggestions on how Comcast can fix the problem with their customer service, and how Comcast can possibly improve the whole business overall while briefly discussing the impacts of these suggestions.

Please put in a paragraph with the heading above, I Must come up with 350 words in total.

In: Operations Management

Discuss at least (2) "lessons" about Quality Management from this course that will benefit you in...

Discuss at least (2) "lessons" about Quality Management from this course that will benefit you in your present / future professional life and / or personal life.

In: Operations Management

Elise, Adam and Thomas want to establish a restaurant called EATs. Elise is a retired bookkeeper...

Elise, Adam and Thomas want to establish a restaurant called EATs. Elise is a retired bookkeeper and invested $20,000 in this venture. Adam and Thomas both invested $10,000. Elise is an excellent baker while Adam and Thomas graduated from culinary college and focus on the appetizers and main courses. They will all share equally in the work of the restaurant. Elise, given her background in bookkeeping, will do the financial records for the business.

They heard about a local restaurant owner that went bankrupt due to an outbreak of food poisoning from his restaurant. Until then, Elise, Adam and Thomas planned to register their business name, lease the property, and buy the necessary equipment and supplies. After hearing about the other restaurant owner, they are very nervous and want to discuss what they can do to protect themselves.

i. Identify and briefly explain the (relevant) business forms, including subtypes that are available to Elise, Adam, and Thomas, given the provided facts.
ii. Provide two advantages and disadvantages for each of the business forms that you identified in part (i). Be thorough in your answer.
iii. Which of these business forms would you recommend in the circumstances? Be sure to indicate why you would recommend it and why you would not choose the other(s), including any subtypes.

In: Operations Management

In using published pay surveys to assess your organization’s pay ranges, the least difficult task is:...

  1. In using published pay surveys to assess your organization’s pay ranges, the least difficult task is:

a. Identifying the best pay survey.

b. Matching your organization’s positions to pay survey positions.

c. Finding the median rate in the published pay surveys.

d. Assuring the pay survey includes data sorts that match your organization’s: geographic; budget; type organization; and number of employees.

In: Operations Management

Discuss the process of strategy formulation. How can TQ improve this process?

Discuss the process of strategy formulation. How can TQ improve this process?

In: Operations Management

Discuss the three basic types of competitive advantage. Can a company achieve all of them?

Discuss the three basic types of competitive advantage. Can a company achieve all of them?

In: Operations Management

A supervisor gathers his team and discusses the need to change the way schedules are made...

A supervisor gathers his team and discusses the need to change the way schedules are made because not all shifts are adequately being covered.  He lets them know that he will be making the final decision, but really wants to hear how the scheduling is going for them and any ideas they have to make sure all shifts are covered.  

Discuss the above in terms of fair process.  Did he follow any part of fair process?  What does he have to do next if he wants to follow fair process and be effective in his management of the employees?  

In: Operations Management

Java Joint, Inc. is a Delaware corporation owned by four brothers. The corporation owns a coffee...

Java Joint, Inc. is a Delaware corporation owned by four brothers. The corporation owns a coffee shop in West Haven, Connecticut called Java Joint.   To save money, the brothers handled the incorporation of Java Joint, Inc. by themselves without using a lawyer. They filed the Certificate of Incorporation with the Delaware Secretary of State and paid the necessary filing fees to form Java Joint, Inc. However, they have not adopted any organizational documents for the corporation, they have not elected directors of the corporation and they haven’t appointed any officers. To save money on bank fees, they use one of the brother’s personal bank account for the business.   Lois Lender made a $10,000 loan to the corporation which is now in default. (The shareholders did not personally guarantee this loan.) The total balance due on the loan including unpaid interest is $13,500. In addition to suing the corporation, Lois is also suing each of the four brothers individually. Under these circumstances, which of the following is true?

Lois has a strong legal claim against all four brothers because shareholders of a corporation are always personally liable for the obligations of the corporation.

A corporation cannot be legally established without using an attorney, so all four brothers are personally liable for the $13,500 due to Lois.

Lois has a strong legal claim against all four brothers as shareholders of Java Joint, Inc. under the doctrine of ‘piercing the veil.’

All four brothers are liable to Lois under the doctrine of res ipsa loquitor.

In: Operations Management

Please read and react to the current event article in the "Health and Wellness of Workers...

Please read and react to the current event article in the "Health and Wellness of Workers in Industry" Below. Your response should be at least 6 sentences. and address the key points of this article.

OSHA again cites Tip Top Roofing for failing to provide workers fall protection

Date investigation initiated and what prompted inspection:On Nov. 4, 2014, the U.S. Department of Labor’s Occupational Safety and Health Administration’s Aurora Area Office initiated an inspection of roofing contractor Tip Top Roofing & Construction Inc. after receiving a complaint alleging workers were exposed to fall hazards at a residential jobsite in DeKalb.

Investigation findings:

OSHA issued two willful and four serious violations for exposing workers to falls and other hazards while re-roofing an existing residence

Two willful violations cite the company for:

Exposing workers to fall hazards of about 22 feet because the company failed to provide fall protection

Failing to extend a ladder at least three feet above the landing to provide safe roof access Four serious violations involve allowing employees to perform roofing work in close proximity to energized power lines, lack of personal protective equipment and allowing employees to carry loads of plywood and other roofing materials while climbing ladders.

The company has been cited multiple times since 2008 for fall safety violations. The most recent citations were issued in 2013.

Quote:

“A roofer can fall to his death in mere seconds. By refusing to provide fall protection to its workers, Tip Top Roofing and Construction is gambling with workers’ lives and livelihood —and that is unacceptable,” said Jacob Scott, OSHA’s Area Director in Aurora. “With everything we know about how to work safely, it’s troubling to see how many workers are still injured every year in the construction trades, and particularly from falls.”

Each year 38,000 construction injuries are reported. Fatal falls, slips, or trips took the lives of 699 workers in 2013. Falls to a lower level accounted for 574 of those fatalities. About half of the 1.6 million Americans employed in the construction industry, work in residential construction.

In: Operations Management

Rocky Mountain Tire Center sells 14,000 go-cart tires per year. The ordering cost for each order...

Rocky Mountain Tire Center sells 14,000 go-cart tires per year. The ordering cost for each order is $40, and the holding cost is 40% of the purchase price of the tires per year. The purchase price is $25 per tire if fewer than 200 tires are ordered, $16 per tire if 200 or more, but fewer than 5000, - tires are ordered, and $14 per tire if 5000 or more tires are ordered.

a. How many tires should Rocky Mountains tire order each time it time it places an order?

b. What is the total cost of this policy?

In: Operations Management

Case Study – THE CROWN PRINCESS Given Facts:  Company: Matrix Systems, Inc., large conglomerate with...

Case Study – THE CROWN PRINCESS

Given Facts:  Company: Matrix Systems, Inc., large conglomerate with over 35,000 employees  Competitor Company: Trilinear Systems Inc., small and quite aggressive company outfit  Alice Miller, MBA graduate from Stanford, graduating in the top one percent of her class, capable and hardnosed, ambitious and quite good in her interpersonal relations.  She showed that she was a very high potential employees resulting from putting her to a fast track promotions.  In her third year at Matrix, she was put in charge of a top secret, highly technical government contract  After 3 months, Alice was put in charge of this project and her Boss started to receive 7 resignations from key technical people working on the contract.  If they left, there was no way that matrix could fulfill and worst, all these 7 employees applied for the competitor company Trilinear and the company was seriously thinking of hiring them  Mr. Baker figured out that they were mad not to Alice but to the crown princess problem Questions:

1. What should Mr. Baker do as HR Manager?

2. What should Alice do? Remember, it's hard to stay on the fast track when you are a loser, and she will end up a big loser in this situation.

3. Is it a good idea to have crown princess and fast tracks for minorities and females? Why or why not?

4. Matrix has 10 levels of management in its organization. If it hired talented people at the lowest level and they spent 5 years in that level learning the job, it would take 50 years to get on the top. What besides the track /crown princess option does Matrix have?

In: Operations Management

There are many Malaysia brands across different sectors such as banks, airlines, hotels, oil and gas,...

There are many Malaysia brands across different sectors such as banks, airlines, hotels, oil
and gas, education, automotive and many more. Choose a brand that you have experience
with and answer the following questions.
a) Describe your experience with this brand. (2
marks)

b) Based on your marketing knowledge, briefly discuss how this brand differentiate and
position their products or services for maximum competitive advantage. (10
marks)

c) Based on your understanding, briefly explain TWO (2) ethics that this brand practice in
their marketing strategy. (10
marks)

d) Explain the FOUR (4) political-legal factors that the brand should consider before
operating in a foreign country.

In: Operations Management

Marketing management question: Q: Compare and Contrast between Up Stream and Down Stream Partners

Marketing management question:

Q: Compare and Contrast between Up Stream and Down Stream Partners

In: Operations Management

Objectives 1.Which one of the following roles can be especially effective in preventing potential problems associated...

Objectives

1.Which one of the following roles can be especially effective in preventing potential problems associated with high levels of team cohesion?

Shaper

Assessor

Warden

Maintainer

Devil's advocate

2.Which of the following is key to look at when diagnosing the organization's current culture?

Employee benefits

Competitor companies

Practices and behaviors

Recruiting methods

3. Which one of the following roles can be especially effective in preventing potential problems associated with high levels of team cohesion?

Shaper

Assessor

Warden

Maintainer

Devil's advocate

4. Every year your organization participates with a national charity organization, with a significant promotional effort happening towards the end of the year. The promotions often describe the important outcomes the charity has achieved addressing social problems such as homeless, hunger, domestic violence, and addiction. Their message is something like "Please help us continue this important work that makes a difference in the lives of so many people." Which influence tactic is being used in these promotions?

Ingratiation

Consultation

Empathetic appeal

Personal appeal

Inspirational appeal

In: Operations Management

Table 3.3 Educational parameters in the Green Valley City in a decade (Number of students in...

Table 3.3 Educational parameters in the Green Valley City in a decade

(Number of students in each level)

Month

1995

2005

2015

Preschool

423

657

814

Basic education

567

886

1206

Secondary education

456

678

1200

College

678

987

2088

Graduate Schools

12

68

208

(You need to change the table into a suitable graph/chart)

Convert the information shown into a (graph / chart) and write in each of them a text of approximately 150 words explaining the drawing

In: Operations Management