Describe, discuss and give examples of how organizational employees learn the culture of the organization.
In: Operations Management
please read chpt 14 discussing global HR policy and then read the WSJ article contrasting the personnel practices of Hasbro and Mattel. (WSJ SatApril 14/18 p.B2 beginning"Toy' .What impact would have their very different approaches to production and overall personnel policies have on overall company performance ?
In: Operations Management
Discuss critically the relevance and application to
organisational effectiveness of:
(i) Total quality management (TQM); and
(ii) Business process re-engineering (BPR).
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Can someone give the 3 Example of organizations that implemented Philip Crosby Philosophy in their organization?
In: Operations Management
Case Study on Walmart using IT
A major reason for Wal-Mart’s success over the year was its constant emphasis on installing the most modern IT systems, which helped it achieve better economy of scale, distribution efficiency and pass on the benefits of the same to the customers. By offering low price to customers, Wal-Mart was able to generate more sales and minimize the promotional expenditure of the company.
By using IT, Wal-Mart was able to establish proper communication links with its suppliers, distribution centers and individual stores. Wal-Mart employed Electronic Data Interchange (EDI) that linked the computers at the stores, its distribution center and even key suppliers like P&G. In order to make its distribution system more efficient and to establish stronger links with its suppliers, Wal-Mart installed the satellite communication system at an estimated cost of $700 million. The system connected all the operating units of company and the general office with two way voice, data and video communication. Wal-Mart could keep a constant track of the movement of inventory from the manufacturing to the distribution centers and finally, to the stores. Its thousands of suppliers could obtain daily sales reports. The system also helped Wal-Mart to automate the inventory replenishment process.
Wal-Mart also used IT to improve its supply chain efficiency. Wal-Mart installed “Retail link” system that connected EDI networks to an extranet accessed and used by Wal-Mart’s business customers and its thousands of suppliers to obtain data relating to sales and stock levels at every Wal-Mart stores. The data enabled Wal-Mart’s suppliers to analyze market trends, undertake the necessary stock replenishment and plan out their production schedules to cater to Wal-Mart’s needs.
Apart from investing in building advance IT system Wal-Mart simultaneously built massive database of point of sales data at each of its stores. Using data mining Wal-Mart was able to determine the needs and preferences of its customers up to an individual store level and customize its merchandise according.
Q1. What are the benefits Wal-Mart obtained by using modern IT systems for its business and customers?
Q2. Briefly explain the benefit of using EDI over manual systems. Also explain all the benefits discussed in this case that is obtained by Wal-Mart by using EDI and satellites.
Q3. How can Wal-Mart customize merchandise for each store?
Q4. How Retail-link system helped the suppliers of Wal-Mart?
In: Operations Management
1-If you were the manager of a luxury hotel with 300 rooms and different types of restaurants, what functionalities would you want from the PMS? Give examples for the integration between the PMS and three other IT systems.
2-Give examples of other channels that you will use to sell the hotel and how the PMS will help you to manage those channels?
In: Operations Management
2. The corporate-level strategy that seeks to improve performance by cost cutting, downsizing or re-engineering is known as:
1.retrenchment strategy
2.stability strategy
3. consolidation strategy
4.financial strategy
3. Which of the following techniques for forecasting the internal supply of human resources is concerned with the filling of key management vacancies?
1. replacement charts
2. succession planning
3. Markov analysis
4. skills inventory
4. Which of the following best defines HRM?
1. the focus of human resource management (HRM) is on managing people within the employer-employee relationship to facilitate achieving the organisation’s objectives and satisfying employee needs.
2. the focus of HRM is on achieving an organisation’s goals by using its employees efficiently
3. HRM is concerned with having the right people in the right place at the right time
4. HRM is a set of activities relating to the coordination of an organisation’s human resource
5.Which of the following is NOT a critical factor in HR professionals successfully fulfilling the role of a strategic partner/contributor?
1. Demonstrating how HRM improves business performance and reduces costs
2. The ability to translate business strategy into action
3. Putting the needs and demands of management above those of the employees
4. Being part of the top management team in the organisation
6. The dual role for an HR manager of being an employee advocate and a strategic partner can create tensions because:
1. there will be competition for the resources necessary to fulfil both roles.
2. these roles may not be recognised by the senior managers in the organisation.
3. strategic decisions by the company may have undesirable impacts on employees.
4. the HR manager may not be not skilled in fulfilling both roles effectively.
7. Linking HR planning with corporate strategy allows the HR manager:
1. to understand the role he/she plays within the organisation.
2. to influence the future structure of the organisation’s management.
3. to anticipate and influence the future HR requirements of the organisation.
4. to more clearly understand the impact of increased global competition.
8. Improved childcare facilities, the increased availability of part-time work, and maternity leave are a reflection of:
1. changing social attitudes towards work.
2. increasing numbers of women in the workforce.
3. attempts to reduce levels of employee absenteeism.
4. the requirements of EEO legislation.
9. The corporate-level strategy adopted by Primary Health Care which involved the merger and acquisition of Symbion Health is known as an:
1. low cost strategy
2. competitive takeover
3. growth strategy
4. diversification
10. According to the systematic human resource planning process, the first step is to:
1. identify HR objectives.
2. examine the demand for, and supply of, internal and external human resources.
3. identify critical internal labour shortages.
4. employ experienced external HR consultants.
In: Operations Management
According to International management experience:
Q-1 The British and former colonies follow the Common law, America was colonized by the British. How come the United States follow Civil law as opposed to Common Law?
Q-2 Do you know how to tell if a law can be applied extraterritorial according to the U.S.?
NOTE: Answer has to be in 150 words each, please do not copy and paste!
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Discuss and give examples of the challenges faced by international businesses with the management of psychological contracts for expatriate managers.
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Describe your favourite product or service and it’s Marketing Mix, i.e the 4 P's as they apply to your product and explain Why is the Marketing Mix effective for your favourite product or service? How does it work? 4 para max
In: Operations Management
What is the different types of individual incentive programs?
What do you think of the referral plan program?
With respect to incentive plans overall, since many business professionals use incentive pay plans do you think this is a good option to provide at an organization?
What types of organizations would/should use this type of reward?
Opponents of incentive plan programs argue that these programs manipulate employees more than seniority and merit pay programs.
In: Operations Management
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Discuss the strategic importance of layout decisions. How important as these decisions in terms of a company’s long-term profitability goals? What are some examples?
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(i). Explain to the management the risks and opportunities given contemporary business conditions (Hint: upward slope of the yield curve). What is your advice to the firm? (ii). How demand and supply bond curves react under these conditions?
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You have just purchased a piece of new equipment and must determine what testing to perform in-house and what testing to send to a reference laboratory.
In: Operations Management