Question

1-If you were the manager of a luxury hotel with 300 rooms and different types of restaurants, what functionalities would you want from the PMS? Give examples for the integration between the PMS and three other IT systems.

2-Give examples of other channels that you will use to sell the hotel and how the PMS will help you to manage those channels?

Answer 1

Answer:-

1)

I would favor the Property Management System or the PMS to incorporate the accompanying functionalities:

Reservation and Booking which resembles a CRS or the Central Reservation System, ought to be comprehensive of all the accessible rooms and other facilities and help in better management of the Booking of Rooms and Reservation capacities.

Housekeeping Management: This PMS ought to incorporate the modules that assist me with bettering deal with the housekeeping activities and the undertaking management identified with the housekeeping matters.

Front work area Operations: Viewing and the up-degree of the different reservations and the visitor subtleties management at the front counter.

Give examples of the integration between the PMS and three other IT systems.

The PMS can be coordinated with the accompanying IT systems:

The PMS can be coordinated with the CRM programming which will help in the support of the information identified with the clients and help in the upkeep of the client relationship in this way improving the client maintenance, this will likewise enable the lodging to set its promoting activities and plan the client maintenance techniques based on the information gathered from the PMS incorporated CRM programming.

PMS can be incorporated with the budgetary IT system: This will help coordinate the money related activities, for example, the Hotel Revenue management, this integration will help the management in planning its forward arranging and furthermore give them bits of knowledge into their current monetary presentation based on the rooms involved and furthermore help them in guaranteeing the incomes so as to keep the inn running since a majority of lodgings utilize dynamic valuing instrument, the integration of the Financial Revenue Management System with the PMS will help in accomplishing the Dynamic Pricing Model.

Examination Software: The PMS can be incorporated with the scientific IT system, this will empower the inn in getting representation based on the information gave in the PMS system and will give subtleties identified with the business measurements and the presentation parameters subsequently permitting the Data-Driven Decision Making.

2)

Different channels that We can use to sell the hotel are :

The Global Distribution System or the GDS

The OTA or the Online Travel Agents

Direct Booking Platforms or the DBF

The above systems can be incorporated with the CRS or the Central Reservation System of the PMS and help in booking the rooms and increment the normal booking rate by expanding the market reach of the hotel. The Integration of the PMS with these channels will guarantee that no twofold reserving is done and the disposals of the repetitive processess in this manner sparing time and impriving proficiency and expanding income.

______Please please like the answer_______​​​​​​