what are the major elements of a negotiation strategy?
In: Operations Management
Crank Ltd Crank has been in business since the 1920’s and have three locations in the UK. Their Head Office and main manufacturing site is in Leicester. This site makes complex tubular assemblies for defence organisations, oil and gas and transportation. There is a site at Southampton making tubular shafts for golf clubs, and a site in Glasgow manufacturing aerospace Duct assemblies up to 8″ diameter. The procurement organisation is currently decentralised. At Leicester, there is a Purchasing Manager, whereas at Southampton and Glasgow, each site has a Chief Buyer in charge of small procurement teams. There is a new Chief Executive of Crank who fervently believes that he needs a new approach for the Group in the way procurement is structured. Over the past month, he has, quietly, been obtaining some salient facts.
The more important ones are
• Each site operates as a ‘Profit Centre’ and the Site Director has to deliver a targeted Return on Capital Employed;
• There are no Group purchase contracts;
• Five major purchases account for 61% of total Group expenditure – they are all raw material including different specifications of tubing;
• There are more than 40 suppliers for the five major purchases; • No formal tendering has taken place, on any site, for more than two years;
• Capital equipment is purchased by the Group Chief Engineer;
• The company has embraced modern logistics practices including JIT and OTIF (On Time In Full);
• There is no savings plan for purchasing;
• The purchasing teams do not liaise.
The Chief Executive intends to consider an alternative purchasing structure that can deliver benefits for the Group and each operational site. On the basis of your knowledge and the salient facts above what advice could you give him?
Tasks
(c) What alternative structures could be considered?
(d) What are the potential obstacles to change?
(e) What business benefits could accrue from a changed purchasing structure?
In: Operations Management
Courage 1. List and describe three risks that I can take to improve my project or team’s performance. 2. List and describe three risks that I can take to improve my career. 3. List and describe the barriers that prevent you from taking career or team risks.
Alignment of time and talent 1. What resources can I provide to the organization that I work or hope to work? List and describe the knowledge, skills, and abilities that you can offer a current or perspective employer. 2. What types of organizations do I feel comfortable associating with and volunteering my time? List and give a brief description of at least two organizations, clubs, social causes, etc. 3. List and describe the barriers that prevent you from volunteering in organizations.
In: Operations Management
Consultative leadership 1. Do you engage your team or co-worker’s in the decision-making process? 2. List and describe three things that I can do to improve my listening skills? 3. What areas or situation have I been able to effectively advise or counsel a co-worker? How was my advice received?
In: Operations Management
Knowledge, skill, experience
Instructions: answer the questions below based on your experience in one of the following situations: (1)
a team lead, (2) a manager or supervisor, or (3) a member of a team.
(internal or external customers)?
satisfaction or job promotion?
Immediately (30 days) Longer-range ( 6 months to 1 year)
1.
2.
3.
4.
In: Operations Management
Trust-based relationships Instructions: answer the questions below based on your perspective from Part Two. 1. What is the status of my relationships with key project team members and customers? List one key project team member and one customer (internal or external customer) and discuss the nature and state of the relationships. 2. Which relationships cause me the most pain (friction, confrontation, dishonesty, etc.)? List the relationships and pain points. 3. Which specific actions can I take to turn the troubled relationships into positive, healthy relationships?
In: Operations Management
Explain the Role of the safety professional in all phases of systems designs.
In: Operations Management
Fact Scenario:
Quik Results, Inc.(QRI), a Michigan corporation, makes and sells Power Up!, a super energy boosting, carbonated beverage. Power Up! is made in Michigan, but shipped to stores all across the Midwest and East Coast. Power Up! is made by QRI, and delivered on QRI. trucks, by QRI employees. QRI has in-house accounting and marketing staff.
Steve, a driver for QRI, leaves the truck's motor running in neutral and carelessly forgets to set the parking brake while he makes a delivery. The truck rolls and crashes into a nearby gas station pump, igniting a fire that spreads quickly to a construction site a block away. A burned wall collapses onto a crane, which falls on, and injures, a bystander, Flo. What must Flo show to recover damages from Steve? What are QRI’s potential liabilities?
In: Operations Management
Sam’s small bread company has been operating out of his kitchen and selling at local farmer’s markets. Recently he was informed by a government official his bread does not have the proper _____________ because there are no nutritional facts on the bag.
Select one:
Labelling
Branding
Packaging
Description
Compliance
Your company has traditionally advertised on radio, but you would like to expand your promotions to include more social media and participation in trade shows. What is the most serious concern when contracting multiple different agencies to develop these different campaigns?
Select one:
Conflicts of interest arising.
Out of control costs.
A lack of target-focused marketing.
A mixed and inconsistent message to consumers.
The design of marketing communications program.
Sally works for a car dealership. Her job is to survey customers to see how much they value offerings such as warranties or guarantees. This will help her in designing new ______________ in the future.
Select one:
Brochures
Training processes
Vehicles
Actual products
Augmented products
In: Operations Management
Fact Scenario:
Quik Results, Inc.(QRI), a Michigan corporation, makes and sells Power Up!, a super energy boosting, carbonated beverage. Power Up! is made in Michigan, but shipped to stores all across the Midwest and East Coast. Power Up! is made by QRI, and delivered on QRI. trucks, by QRI employees. QRI has in-house accounting and marketing staff.
QRI is concerned about preventing competitors from imitating the distinctive Power Up! logo and thereby misleading customers. How can QRI protect the logo? What would QRI do if someone imitated or straight copied the Power Up! logo
.
In: Operations Management
In: Operations Management
Quik Results, Inc.(QRI), a Michigan corporation, makes and sells Power Up!, a super energy boosting, carbonated beverage. Power Up! is made in Michigan, but shipped to stores all across the Midwest and East Coast. Power Up! is made by QRI, and delivered on QRI. trucks, by QRI employees. QRI has in-house accounting and marketing staff.
QRI’s in-house marketing department decides to use in print ads for Power Up! direct quotes from a study that shows the ingredients in Power Up! are safe and effective. The study was done by Deep Topics, Inc. a private, for profit research/think tank organization. QRI does not obtain the permission of Deep Topics to use the study in its advertisements. Deep Topics files a suit against QRI, alleging infringement of the plaintiffs' intellectual property rights. Which type of intellectual property is involved in this situation? What is QRI's likely defense? How is a court most likely to rule? Explain.
In: Operations Management
Please explain in detail the service concept (purpose of the service; please define target market and customer experience) and service specifications (performance specifications design specifications delivery specifications); Word count: 300-400 words
In: Operations Management
Case Study
ABC Company observes that the confidentiality of their workers is
compromised while using the eservices provided by the partner
company. Further investigation has highlighted that whenever a user
uses their unified profiles to access the partner’s company
services from the relevant mobile application, their
confidentiality is compromised and data theft patterns are
observed. The situation is alarming and makes them focus on how the
mobile application that gives access to partner’s eservices are
vulnerable. Further investigation is done in this regard and it is
found out that whenever a user sends a request to use any of the
partner company’s eservice, only at that instance the
confidentiality is being compromised. This may mean that the
gateway at either one of the party’s end has already been compromised. Further
investigation highlights that the cause is not the gateway but the
common reusable APIs used in their mobile application. It is also
noted that the same mobile application is working fine for the
internal accessible services but start malfunctioning when partner
company’s eservices are accessed. A team of researchers is hired to
establish a framework of utilizing the known reusable component for
unified service consumption from multiple sources considering the
security dynamics of ABC country.
A : Identify the problem area from the above Case study description
and elaborate how this problem area can be resolved using the
current world technical solutions or tools.
B: Highlight the titles of SIX (6) possible generic
research design phases applied for any research.
-Mention which of these highlighted phases are applicable in this
case.
-Also highlight whether the research methodology be quantitative
or qualitative in this case.
In: Operations Management
Fact Scenario:
Quik Results, Inc.(QRI), a Michigan corporation, makes and sells Power Up!, a super energy boosting, carbonated beverage. Power Up! is made in Michigan, but shipped to stores all across the Midwest and East Coast. Power Up! is made by QRI, and delivered on QRI. trucks, by QRI employees. QRI has in-house accounting and marketing staff.
Quicksilver Delivery Service contracts to deliver Power Up! in California for $5,000, payable in advance. QRI pays the money, but Quicksilver fails to perform. Can QRI rescind the contract? Can QRI also obtain restitution? What does it mean to "rescind" a contract? How is a contract rescinded? What is restitution? How is restitution accomplished? Explain.
In: Operations Management