Question

How novartis control the quality of the products ?

Answer 1

Solution:

Novartis or any other firm that operates in the same verticle as Novartis would need to ensure the quality of its products because of the nature of the product offerings of the company and the kind of impact it can have on consumers of the product. This is why the firm has a specialised quality control department who is assigned the task of ensuring the quality within every business functions.

HEnce, with the presence of dedicated quality department it becomes trivial to setup quality measures for every department and the entire organization. The quality department is respnsible for ensuring the quality of the product by conducting quality checks appropriately to seggregate the defective products from the lot. This is why quality department play a crucial role in determining the accepted levels of quality for every product and hence we can produce the products with respective quality.

HEnce, having a dedicated quality department with quality metrics for each department will ensure quality is taken seriously within the organization. Constant quality checks to ensure we have minimum defects is also one of the ways in which Novartis manages its quality. Hence, this is how Novartis controls the quality of its products.