Loralee and Teddy are new employees at an upscale grocery store on Hennepin Ave. in Minneapolis. Both worked in the deli—they were among the 20 people who worked on the first shift. First shifters were a hearty group—they arrived at 5 am to prepare, then sell, the foods that stock the deli. Teddy made daily food orders from local vendors, while Loralee was in charge of take-out orders at the deli and arranged for their delivery. Their manager, Fatima, noticed that there were a lot of mistakes and misunderstandings among the group; Teddy often ordered the wrong food in wrong amounts, while Loralee missed deliveries because of back-ups and missing ingredients. All of this was wearing on relationships and there was fighting among the group; Fatima needed to work on improving group dynamics. Name five activities that Fatima could organize to improve the group dynamics among the deli’s first shift and name the concept or theory that Fatima would be demonstrating for each

One page summary on the article Six habits of merely effective negotiators

Maxie Coppinger, an office worker at ToledoTechnical School, is waiting for the administrative manager to return from lunch. Maxie has borne the brunt of several offensive office political games within the past six weeks. In her wait for Mr. Darrell Williams, the administrative manager, to return she contemplates what she should do about this latest trick. Should she make a scene and confront the two women she suspects are behind these acts, should she quit her job, or should she seek legal counsel? This latest tactic has crossed the line, and Maxie has had it. When Mr. Williams returns, Maxiefollows him into his office, places a letter addressed to her husband on Mr. Williams’desk, and asks him to read it. Mr. Williamsis perplexed but begins to read. He can see real anger in Maxie’s face and overall demeanor. In a very few sentences, he ascertains that the letter strongly suggests to her husband that Maxie is having an affair at work. Maxie wants to know what Mr.Williams plans to do about this accusation and outright lie. She denies any affair is going on and is willing to confront her accuser(s)—whoever they may be. Her husband feels Toledo Technical School should put an end to these games.

Questions:

1. If you were Mr. Williams, what would be your initial reaction?

2. In your opinion, does the company become responsible for serious allegations made by a coworker to another coworker?

3. If you were Mr. Williams, how would you advise Maxie?

Assume you are on an interview team to select a new president and CEO for your organization. During the course of the interviews, two of the candidates expressed the following behavior styles of leadership. Candidate A said: In turning troubled companies around, I would use this technique. I would first observe how people work and then reorganize. I would promote the top 10 percent and fire the bottom 10 percent. It’s amazing how much energy it gives to the remaining 80 percent. Persuasion alone won’t do the job. I would further pick role models on either end of the spectrum and do something with them. I believe this would promote a tighter team with a lot of deadwood and office politics gone. Actions speak louder than words! Candidate B said: I would push decision-making down into the middle ranks and create a corporate culture that questions the status quo, welcomes change, and encourages teamwork. Both men and women thrive in a boundary-less environment. To that end, I would want to have my employees determine how to spend the day or week. If they believe they need to take a supplementary course or spend a week at a customer site to improve their knowledge of a key subject, then I say let them do it. It’s understood that everyone is working toward our team’s common goal, and we all want to be successful. As each candidate spoke frankly about his or her style of leadership, several thoughts come to your mind. You wonder whether as a worker or manager here, under which type of management would you prefer to work? Why, you ask yourself, would you like that style over the other?

Questions:

1. Discuss the advantages of each style of leadership, as well as some possible disadvantages that could surface with each style.

2. Given only these two candidates, which one would you choose to be president and CEO? Why?

Define and describe the transaction broker business model and discuss the eight components of the business model for this type of B2C firm

Is the 2013 “One Microsoft” restructuring a good idea? Why or why not? In your answer, make sure to analyze the reasons FOR making this change and the potential challenges with this move. After your analysis, make sure to take a stand on whether this is a good idea.

1.

Step

1

An important responsibility of the HR department at many companies is to develop a list of

managerial competencies and then to provide training to help managers improve on those

competencies. The list below includes desired manager competencies from IBM. Make

notes to the right of each competency describing the management behaviors that you think

would be covered.

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Collaborative influence

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Developing IBM people and communities

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Earning trust

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Embracing challenge

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Enabling growth

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Passion for IBM’s future

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Strategic risk taking

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Thinking horizontally

2.

Step

2

Which competencies do you believe will be easiest and hardest for managers to master?

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Step

3

Why do you think IBM arrived at this set of competencies? How do you think it might differ

from management or leadership competencies for other companies?

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Step

4

Go online and look up information on IBM’s competencies. (Search for “IBM Leadership

Competencies.”) Are the competencies defined as you expected? Why do you think HR

departments in any company puts so much energy into developing a list of desired

manager competencies?

What recommendations do you have for Netflix competing with Amazon and Apple for online streaming? What about competing against Redbox.

The international man of mystery knew the finest haberdashers the world over and constantly sought to expand his dazzling array of fine suits, ties, and cufflinks. Closet space was at a premium however, so purchases were carefully weighed. Each suit provides 23 units of dazzlement, each tie 14, and a set of cufflinks is worth an easy 8. A suit takes up 0.5 cubic feet of closet space and $900 of budget. A tie costs $135 and cufflinks cost $100 per set. Cufflinks are tiny â even in the original box, they take up only .01 cubic feet while ties occupy a lusty .25 cubic feet. He has budgeted $12,000 for clothes on this trip and has 20 cubic feet of closet space left to fill. Formulate and solve a model for this situation.

A candidate for mayor in a small town has allocated

$40,000 for last-minute advertising in the days pre-

ceding the election. Two types of ads will be used:

radio and television. Each radio ad costs $200 and

reaches an estimated 3,000 people. Each television

ad costs $500 and reaches an estimated 7,000 people.

In planning the advertising campaign, the campaign

manager would like to reach as many people

as possible, but she has stipulated that at least 10 ads

of each type must be used. Also, the number of radio

ads must be at least as great as the number of television

ads. How many ads of each type should be

used? How many people will this reach?

As an HR Manager, If I am supposed to conduct a new hire on-boarding meeting with a group of trainers from various departments such as IT, safety, clinical, and all parties involved how would a plan look like. I would need talking points that are encouraging and give everyone the opportunity to share their feedback, concerns, and insight to help improve the process. Where to start, how to thank everyone, and how to discuss questions.

I want to include collaboration, communication and other terms in the talking points.

(TCO 7) With technology comes a new form of security. Information is just one of a company’s valuable assets. Employee information must be protected. Describe how you would protect employee information that is now stored in an HRIS system. Explain the process you would follow if employee information were breached.

Sales question

Try to sell your professor on conducting class as a study period next week. How would you prepare for the “presentation” to make your case? What are some objections you might receive? How might you handle the objections?