I would like to know if whether consumer perceptions of my delivery service is affecting customer attitudes toward my restaurant. Which is my dependent variable?

Name and describe the three major groups of wholesalers. Provide an example of one that you have shopped at (or are familiar with if you do not have a personal experience) and explain what attracted you to their company (or what shoppers find appealing about the company).

eexplanation of shopper marketing. Define the concept and explain why it has grown in prominence.  

As a consumer, have you often found yourself the "target" of the buying process? What product were you purchasing and what influenced your buying decision that you think was part of the shopper marketing process?

From your own experience, describe a situation you were involved in where the conflict was dysfunctional. Describe another example, from your experience, where the conflict was functional. Would the other parties in the conflicts agree with your assessment of what is functional or dysfunctional?

Visit ten consumer and business websites that are selling a product in the global market. What, do you believe, is the best way of using the internet to sell each company’s product? Why?

A subsidiary, XYZ, of a large corporation, BETA Inc, provided services to the other subsidiaries of BETA Inc. A strategy was deployed whereby XYZ'S transfer pricing of services provided was vastly inflated reducing the profits of the other subsidiaries and affected the performance bonuses of the other subsidiaries employees.

What ethical and legal issues can you identify with this practice?

BONUS COMPENSATION

You have to make bonus recommendations for eight managers that you hired this year. The salary range for the job is ($63,000 - $70,000). They have just completed their first year with the company and are now to be considered for their annual bonus. Indicate the size of the bonus that you will give the managers by writing a dollar amount next to their names. You have a total of $15,771 available (3% of total salary).

$__________ A.J. Adams. Adams is not, as far as you can tell, a good performer. You established some fairly easy goals with Adams at the beginning of the year. Few of them have been met. You have checked your view with others, and they do not feel that Adams is effective either. However, you happen to know Adams has one of the toughest work groups to manage. Adams’ subordinates have low skill levels, and the work is dirty and hard. If you lose Adams, you are not sure whom you could find as a replacement. Salary: $69,000

$__________ B.K. Berger. Berger is single and seems to live the life of a carefree swinger. In general, you feel that Berger’s job performance is not up to par, and some of Berger’s "goofs" are well known to the other employees. Once again, the goals that you and Berger set at the first of the year were relatively easy and you are not satisfied with his accomplishment of them. Salary: $65,000
$__________ C.C. Carter. You consider Carter to be one of your best subordinates. Carter established some aggressive goals in January and has met them all. It is quite apparent, however, that other people don’t agree with your positive assessment of him. Carter has married into wealth, and, as far as you know, doesn’t need additional money. Salary: $69,200

$__________ D. Davis. You happen to know from your personal relationship that Davis badly needs more money because of certain personal problems. As far as you are concerned, Davis also happens to be one of the best of your subordinates. Like Carter, Davis has done an excellent job accomplishing beginning-of-the-year goals. For some reason, your other subordinates do not share your enthusiasm. You have heard them make joking remarks about Davis’s performance. Salary: $65,400

$__________ E.J. Ellis. Ellis has been very successful so far as judged by goals accomplished. This particularly impresses you, since it is a hard job. Ellis needs money more than many other people and is respected for good performance. Salary: $67,000

$__________ F.M. Foster. Foster has turned out to be a very pleasant surprise to you, has done an excellent job, has exceeded performance goals, and is seen by peers as one of the best people in your work group. This surprises you because Foster is generally frivolous and doesn’t seem to care very much about money or promotion. Salary: $63,600

$__________ G.K. Gomez. Your opinion is that Gomez just isn’t cutting the mustard. The few goals that were set at the beginning of the year are not being aggressively pursued. Surprisingly enough, however, when you check with others to see how they feel about Gomez, you discover that Gomez is very highly regarded. You also know that Gomez badly needs a bonus. Gomez was just recently divorced and is finding it extremely difficult to support a house and a young family of four as a single parent. Salary: $63,000

$__________ H.A. Hunt. You know Hunt personally. This employee seems to squander money continually. Hunt has a fairly easy job assignment, and your own view is that Hunt doesn’t do it particularly well. Performance goals are sporadically met. You are, therefore, quite surprised to find that several of the other new managers think that Hunt is the best of the new group. Salary: $63,500

You work as the lead HR Manager for BWA Enterprises, a company that builds parts for one major car manufacturer. On the organization chart, management, and administrative tasks are represented by rectangles, the union is represented by the ovals.

You are preparing for negotiations for the next CBA. The current, 3-year CBA is set to expire in 12 months.

At present, there is a new union president that you have found very difficult to deal with; the union is considered antagonistic towards management ideas, proposals and policies. The grievance rate has increased significantly since the last round of negotiations; primarily around issues of safety, overtime requirements (due to not enough workers to cover all of the shifts), non-fulfillment of benefits, and inadequate training when a new product line is introduced.

On the other hand, management is sympathetic towards creating a better working environment around the areas of grievance. The key will be to find a mutual way to address the concerns. However, stakeholders have also drawn a hard line along areas of pay-raises, more benefits, retirement options and years of service increases (such as extra vacation days, salary grids, holidays for birthdays, etc.).

40% of our annual gross profit of $10 million dollars go to employees within the union (80 members) for salary, benefits, and retired employee benefits. 20% goes to administrative and management, 25% goes to inventory, taxes, equipment, and facilities, and other supporting costs. The remainder is stockholders equity.

Financially, BWA enterprises is in the black, but because of recent tariff and trades restrictions across the border, our main customers have already given notice that they will be looking to domestic sources for the parts we produce. Also, our research department has reported that several of the jobs currently being filled by humans has the potential to be automated by AI within a 2 – 5 year timeframe based on new inventions and research. The union is aware of this development.

1. Strategies to improve union-management relations –
   • Describe areas of bargaining that compromise can be achieved.
   • Determine strategies that can be used to make negotiations and grievances run more smoothly.
   • Review and comment on at least 6 of the following data to support the objectives:

• Compensation per employee including overtime worked
• Paid holidays
• Vacation pay
• Leaves
• Allowances (meal allowance, education allowance, meal allowance, clothing allowance, etc.)
• Accident/incident rates
• Group benefits costs
• Demographics on workforce
• Training spending

How does being family-owned (as compared to being publicly owned) affect a firm’s strategic management?

When looking at it from a strategic management point of view, how should a small entrepreneurial company engage in environmental scanning? To what aspects of the environment should management pay the most attention?

A firm wants to conduct a performance evaluation on their bookkeeper.

1.Specify which aspects of this person’s performance are relevant to accounting organization.

2. Determine how to measure the performance of the person in this position. Make sure that the performance measures chosen to support the organization’s strategy and are valid and reliable.

3. Then discuss how would provide this employee with feedback on his or her performance for the period.

What considerations should small-business entrepreneurs keep in mind when they are deciding whether a company should follow a growth or a stability strategy?

McDonald

Q1: What skills do the individuals need to improve?

ANS:                                                        

Q2: What is the mode of training? For example, will you use role plays, videos, job shadowing?

ANS:

Q3: How   long will the training last?

ANS:

Q4: Who will perform the training?

ANS:

Q5: How often will employees need to refresh their skills Who will provide the necessary follow-up training?

ANS:

-Is it ethical for an employer to require as a condition of employment or use as a consideration for advancement promotion, that an employee participate in organizations apart from the business (ie. community non-profit organizations)? Does the type or nature of the organization make a difference?