Question

Email is becoming one of the most common forms of communication in the workplace. Although email is a main form of business communication, it is not always done well. Many employers complain of employees who send poorly written and confusing emails. Because of their extensive use, it is important to learn how to write emails professionally with informative subject lines, appropriate greetings, well-organized bodies, and complete closing information.

This assignment will allow you the opportunity to practice composing professionally written emails. The following Word document contains several job-related scenarios which require an email to be sent. Read each scenario and compose an appropriate email by applying the concepts discussed in the lesson. Be sure to analyze your audience, implement a you-attitude, and use positive emphasis.

Compose all your emails in the same document but write each each email on a page of its own

Include an informative subject line for each email

Include an appropriate greeting for each email

Include a formal closing for each email

The following are work-related scenarios which require an email to be sent. Read each scenario and compose an appropriate email by applying the concepts discussed in the lesson. Be sure to analyze your audience, implement a you-attitude, and use positive emphasis. Use a new page for each email.

Include an informative subject line

Include an appropriate greeting

Include a formal closing

Scenario 5:

Your co-worker Ted has asked you to serve on a departmental planning committee at your job which is going to take up a lot of time you don’t have. You’re already running behind on the last project he assigned to you. Write Ted a professional email informing him that you will not be able to serve on the committee because you don’t want to overcommit.

Scenario 6:

You work in the customer relations department at a retail store. You have a customer who ordered some holiday gift baskets which were damaged on their way from the warehouse to the store due to an exceptionally turbulent flight. Write a professional email to the customer explaining the situation and ensuring them you are doing everything you can to deliver their order before the holiday. Try to maintain the relationship with the customer as much as possible.

Answer 1

Scenario 5

Subject: Unable to serve the planning committee, previous project is still due.

Hi Ted,

This is in reference to the proposal of joining the departmental planning committee. I do regret in conveying that I won't be able to join the committee because of my commitments to the project that I am assigned to and I have no time to spend it in this committee. This assignment actually requires a lot of my time and I have to be efficient enough as well and I feel that joining the committee will actually segregate my focus and interests which may affect my performance in both the spheres. I have do not believe in iver commitment because I feel that as professionals it is not expected of us if we cannot achieve what we commit so I would request you to reconsider the proposal.

I actually am eager to work in this committee and once I am done with my assignment, I will besurely get back to you regarding this and make sure that u take up this task and work for the betterment of the organizationg.

Thanks

name.

Scenario 6

Hi Name,

I am writing with reference to the order of holiday gift baskets that was ordered by you. I am actually sorry to convey you that your order is delayed because of an unavoidable situation that we have in hand. Your order was shipped in time but due a exceptionally turbulent flight a portion of your order has been damaged and as we have been known as the organization which has always been focusing on quality and customer service are not in favor shipping such items to you. I am trying my level best to complete the assignment and deliver it to you before the holidays.

Cooperation and support from your side will be highly grateful bliged and the inconvenience caused is regretted.

Thanks

Name