Question

Email is becoming one of the most common forms of communication in the workplace. Although email is a main form of business communication, it is not always done well. Many employers complain of employees who send poorly written and confusing emails. Because of their extensive use, it is important to learn how to write emails professionally with informative subject lines, appropriate greetings, well-organized bodies, and complete closing information.

This assignment will allow you the opportunity to practice composing professionally written emails. The following Word document contains several job-related scenarios which require an email to be sent. Read each scenario and compose an appropriate email by applying the concepts discussed in the lesson. Be sure to analyze your audience, implement a you-attitude, and use positive emphasis.

Compose all your emails in the same document but write each each email on a page of its own

Include an informative subject line for each email

Include an appropriate greeting for each email

Include a formal closing for each email

The following are work-related scenarios which require an email to be sent. Read each scenario and compose an appropriate email by applying the concepts discussed in the lesson. Be sure to analyze your audience, implement a you-attitude, and use positive emphasis. Use a new page for each email.

Include an informative subject line

Include an appropriate greeting

Include a formal closing

Scenario 1:

You applied for a financial analyst job two weeks ago at the Acme Loan Company and haven’t heard back from the supervisor Mr. Hiram. You’ve been holding your breath and want to check in to get a status on if you’re going to get hired or not. Send a professional email to Mr. Hiram inquiring about the job.

Scenario 2:

You’ve been offered a job as a Branch Manager at Madden Incorporated and have determined that you do not want to accept it because you received a better offer elsewhere. Send a professional email to the supervisor, Ms. Eldridge, to turn down the position.

Scenario 3:

You’re working on a proposal for a new policy at work with your co-worker Marc. Your boss has given you a strict deadline which you are not on track of meeting because Marc is overcomplicating the process and it is slowing the entire project down. Write a casual but professional email to Marc expressing some ideas you want to share to simplify the process and work more efficiently to stay on the timeline.

Scenario 4:

You and your co-worker Dana are constantly having conflict in the office and it is affecting your ability to get your job done. You have made efforts to try to mend things be she is convinced she is not part of the problem. Now you have to get your boss Mrs. Freelander involved. Write a professional and tactful email to Mrs. Freelander asking her to meet with you so you can discuss with her what has been going on and ask her to step in to assist with the situation.

Scenario 5:

Your co-worker Ted has asked you to serve on a departmental planning committee at your job which is going to take up a lot of time you don’t have. You’re already running behind on the last project he assigned to you. Write Ted a professional email informing him that you will not be able to serve on the committee because you don’t want to overcommit.

Scenario 6:

You work in the customer relations department at a retail store. You have a customer who ordered some holiday gift baskets which were damaged on their way from the warehouse to the store due to an exceptionally turbulent flight. Write a professional email to the customer explaining the situation and ensuring them you are doing everything you can to deliver their order before the holiday. Try to maintain the relationship with the customer as much as possible.

Answer 1

Scenario 1

Subject Line - Request to provide status of my application to theb role of Financial Analyst

Dear Mr.Hiram,

Hope you are doing good.

I have applied for the role of 'Financial Analyst' with Acme Loan company on MM/DD/YY(date) for which I haven't heard back yet. Request you to let me know the status of my application.

Thanks in Advance.

Regards,

XXXX

Scenario 2

Subject Line - Opportunity to work with Madden Incorporated

Dear Ms. Eldridge,

Hope you are doing good.

First of all, thanks for selecting me for the role of Bank Manager at Madden. I'm delighted to receive the offer. However,, I would like to politely decline the extended offer as I have got a more relevant job opportunity elsewhere. My sincere apologies for not taking up the opportunity after all the process we went through.

With this said, I would like to retain our relationship and would surely be looking forward to work with Madden in future.

Thanks for understanding.

Regards,

XXXX

Scenario 3

Subject Line - Discussion on XXX policy progress and further steps

Dear Marc,

Hope you are doing good.

It is my pleasure to work with you on XXX project. We have made a decent progress so far while there are few ideas I would like to bring in our discussion. Considering the project timelines and deliverables, we are a bit lagging due to the complicated processes that we are designing. We can meet and discuss on how to ensure the process remains simpler and help us achieve our deliverables in the specified time. You can pour in your thoughts so that we can collectively accomplish the target.

Regards,

XXXX

Scenario 4

Subject Line - Request for meeting regarding project XXX status and issues

Dear Mrs.Freelander,

Hope you are doing good.

Thanks for your continuous support on the project. We are confident that we would accomplish the target with your support. However, off late I have been experiencing a lot of resistance from Dana regarding some of the tasks. I had discussed with her to mend things but in vain. Hence, I would like to meet you in person to bring the issue to your notice and how to go with the next steps. Please let me know a convenient time of yours to discuss.

Thanks in Advance.

Regards,

XXXX

Scenario 5

Subject Line - Regarding opportunity to serve on departmental planning committee

Dear Ted,

Hope you are doing good.

Thanks for considering me to serve on the departmental planning committee. Though I love to be a part of the team, due to my commitments on the current project and the complexity involved in accomplishing the objectives, I would like to focus on the same right now. Once I get some time, I would surely let you known my availability.

Thanks for understanding.

Regards,

XXXX

Scenario 6

Subject Line - Delivery status of order #XXXXXX

Dear Mr/Ms. XXXX,

Hope you are doing good.

Thanks for placing your order with XXXX. I would like to inform you that due to some unforeseen circumstances, your order might be delayed while we are ensuring our best and doing everything to deliver the order in time. In case of delay, we would refund your amount and we provide you XXX reward points that you can use for your next purchase at the store. However, our priority still remains delivering your order in time. Apologies for the inconvenience.

Thanks for understanding.

Regards,

XXXX