Question

Email is becoming one of the most common forms of communication in the workplace. Although email is a main form of business communication, it is not always done well. Many employers complain of employees who send poorly written and confusing emails. Because of their extensive use, it is important to learn how to write emails professionally with informative subject lines, appropriate greetings, well-organized bodies, and complete closing information.

This assignment will allow you the opportunity to practice composing professionally written emails. The following Word document contains several job-related scenarios which require an email to be sent. Read each scenario and compose an appropriate email by applying the concepts discussed in the lesson. Be sure to analyze your audience, implement a you-attitude, and use positive emphasis.

Compose all your emails in the same document but write each each email on a page of its own

Include an informative subject line for each email

Include an appropriate greeting for each email

Include a formal closing for each email

The following are work-related scenarios which require an email to be sent. Read each scenario and compose an appropriate email by applying the concepts discussed in the lesson. Be sure to analyze your audience, implement a you-attitude, and use positive emphasis. Use a new page for each email.

Include an informative subject line

Include an appropriate greeting

Include a formal closing

Scenario 1:

You applied for a financial analyst job two weeks ago at the Acme Loan Company and haven’t heard back from the supervisor Mr. Hiram. You’ve been holding your breath and want to check in to get a status on if you’re going to get hired or not. Send a professional email to Mr. Hiram inquiring about the job.

Scenario 2:

You’ve been offered a job as a Branch Manager at Madden Incorporated and have determined that you do not want to accept it because you received a better offer elsewhere. Send a professional email to the supervisor, Ms. Eldridge, to turn down the position.

Scenario 3:

You’re working on a proposal for a new policy at work with your co-worker Marc. Your boss has given you a strict deadline which you are not on track of meeting because Marc is overcomplicating the process and it is slowing the entire project down. Write a casual but professional email to Marc expressing some ideas you want to share to simplify the process and work more efficiently to stay on the timeline.

Scenario 4:

You and your co-worker Dana are constantly having conflict in the office and it is affecting your ability to get your job done. You have made efforts to try to mend things be she is convinced she is not part of the problem. Now you have to get your boss Mrs. Freelander involved. Write a professional and tactful email to Mrs. Freelander asking her to meet with you so you can discuss with her what has been going on and ask her to step in to assist with the situation.

Scenario 5:

Your co-worker Ted has asked you to serve on a departmental planning committee at your job which is going to take up a lot of time you don’t have. You’re already running behind on the last project he assigned to you. Write Ted a professional email informing him that you will not be able to serve on the committee because you don’t want to overcommit.

Scenario 6:

You work in the customer relations department at a retail store. You have a customer who ordered some holiday gift baskets which were damaged on their way from the warehouse to the store due to an exceptionally turbulent flight. Write a professional email to the customer explaining the situation and ensuring them you are doing everything you can to deliver their order before the holiday. Try to maintain the relationship with the customer as much as possible.

Answer 1

Scenario 1:

Subject: Status of the job application

Dear Mr. Hiram,

I applied to the financial analyst job vacancy at Acme Loan Company, two weeks ago. I am still waiting for a response from your side. Kindly, let me know the status of my application.

Thank you.

Regards

ABC

Scenario 2:

Subject: Job Offer: Branch Manager at Madden Incorporated

Dear Ms. Eldridge,

I am ecstatic that Madden Incorporated found my candidature worthy as a Branch Manager. I would although like to respectfully decline the offer, as I have received a better offer from elsewhere, and thus I would be exploring that option.

I am extremely thankful for the offer and your time.

Thank you.

Regards

ABC

Scenario 3:

Subject: simplification of the policy proposal process

Dear Marc,

I am glad we are working as team, as I cherish the value you bring to the project. Although the process we are currently working on, is very complicated and thus we can potentially fail to meet the project deadline. I would therefore, like to share some ideas that can simplify our process, and help us work more efficiently to make sure we are able to complete the project in time.

Let us meet and discuss these ideas and see if we can incorporate them to our project process.

Regards

ABC

Scenario 4:

Subject: Resolution of a workplace conflict

Dear Mrs. Freelander,

I and Dana have been under constant conflict from past few months now. Although I respect Dana’s viewpoints and her contribution to the organization and the department, I am failing to mend things with her, as she fails to perceive her role in the conflict. I would thereby like your involvement in the matter, as constant conflict in the workplace is affecting my work efficiency and department’s environment.

Kindly, provide me a suitable timing for you when you can sit with us and intervene in the situation and help us resolve our conflicts rationally.

Thank you

Regards

ABC