Question

Can all business processes be redesigned? Why or why not?

Answer 1

Yes All business processes can be redesigned.

Business Processes need to be redesigned so as enhance efficiencies or due to change in the processing systems or mechanism. Business Process redesining is based on the
understanding that the products and services a company offers to the market are provided through business processes, and a radical redesign of these processes is the road to success.

The most accepted and formal definition for Business Process Redesining (BPR) is: “BPR is the fundamental rethinking and radical redesign of processes to achieve dramatic improvement, in critical, contemporary measures of
performance such as cost, quality, service and speed”.

Thus, BPR aims at major transformation of the business processes to achieve dramatic improvement. Here, the business objectives of the enterprise (e.g., profits, customer-
satisfaction through optimal cost, quality, deliveries, etc.) are achieved by “transformation” of the business processes which may or may not be all the business processes.

Hence we can say that All the business processes can be redesigned if major improvement and breakthrough are required.