In: Operations Management
Is corporate culture an important element in an organization and its strategic direction? How can organizational culture be created, influenced, and changed?
Is corporate culture an important element in an organization and its strategic direction?
Yes, corporate culture is an important element in an organization and its strategic direction
Importance of Corporate culture in an organisation
Certain organizations follow a culture where all the employees irrespective of their designations have to step into the office on time. Such a culture encourages the employees to be punctual which eventually benefits them in the long run. It is the culture of the organization which makes the individuals a successful professional.
Importance of corporate culture in strategic directions
Strategic Management Basics
Strategic management is the planning process through which company leaders formulate strategies for accomplishing company missions and objectives. It has four basic elements, according to the Management Study Guide website's "Strategic Management Process - Meaning, Steps and Components." These elements are environmental scanning, strategy formulation, strategy implementation and strategy evaluation. These four steps outline a sequential strategic process whereby leaders analyze the company's current situation, prepare strategies, implement them and then review strategic effectiveness.
Cultural Influence
Organizational culture is so impacting it can result in the success or failure of a company. A strong organizational culture is one of the most sustainable competitive advantages a company can have because it is difficult to copy. Culture is simply a collection of shared norms or values within a workplace, or what is generally referred to as a company's way of doing things. Fun, family-friendly, positive, negative, upbeat, demoralizing and stressful are some common adjectives used in describing work cultures. Some of these have positive influences in production and performance, while others are symptomatic or contribute to organizational problems.
Alignment
Because organizational cultures are unique and offer strategic advantages, it makes complete sense that companies would consider culture in strategic management. Consider a high-performing company that has a corporate strategy of providing a fun and friendly customer-centered environment. This would not align well with a stagnant culture or one with very traditional and stoic employees. Instead, it is necessary for the company to hire fun, friendly and customer-oriented workers and provide an environment that is fun and rewards great customer-friendly behavior.
External and Internal Strategy
Another way of looking at strategic management that supports the influence of culture is its balance between external and internal strategic elements. Generally, strategy management aids in carrying out corporate missions and visions. Missions and visions state the company's purpose and values. They are intended to offer direction for the company as it interacts with the marketplace, but they also typically connect to internal strategies and culture. For instance, a company that markets itself as a green-friendly organization to get business would likely also promote environmental responsibility internally and make it part of the organizational culture.