Miller Company acquired an 80 percent interest in Taylor Company on January 1, 2016. Miller paid $896,000 in cash to the owners of Taylor to acquire these shares. In addition, the remaining 20 percent of Taylor shares continued to trade at a total value of $224,000 both before and after Miller’s acquisition.On January 1, 2016, Taylor reported a book value of $626,000 (Common Stock = $313,000; Additional Paid-In Capital = $93,900; Retained Earnings = $219,100). Several of Taylor’s buildings that had a remaining life of 20 years were undervalued by a total of $83,400.During the next three years, Taylor reports income and declares dividends as follows:YearNet IncomeDividends2016$73,100$10,500201794,50015,8002018105,30021,100Determine the appropriate answers for each of the following questions:A.What amount of excess depreciation expense should be recognized in the consolidated financial statements for the initial years following this acquisition?B.If a consolidated balance sheet is prepared as of January 1, 2016, what amount of goodwill should be recognized?C.If a consolidation worksheet is prepared as of January 1, 2016, what Entry S and Entry A should be included?D.On the separate financial records of the parent company, what amount of investment income would be reported for 2016 under each of the following accounting methods?The equity method.The partial equity method.The initial value method.E. On the parent company’s separate financial records, what would be the December 31, 2018, balance for the Investment in Taylor Company account under each of the following accounting methods?The equity method.The partial equity method.The initial value method.F. As of December 31, 2017, Miller’s Buildings account on its separate records has a balance of $844,000 and Taylor has a similar account with a $316,500 balance. What is the consolidated balance for the Buildings account?G. What is the balance of consolidated goodwill as of December 31, 2018?H.Assume that the parent company has been applying the equity method to this investment. On December 31, 2018, the separate financial statements for the two companies present the following information:Miller CompanyTaylor CompanyCommon stock$527,500$313,000Additional paid-in capital295,40093,900Retained earnings, 12/31/18654,100444,600a.What amount of excess depreciation expense should be recognized in the consolidated financial statements for the initial years following this acquisition?b. If a consolidated balance sheet is prepared as of January 1, 2016, what amount of goodwill should be recognized?a.Amount of excess depreciationb.Amount of goodwillIf a consolidation worksheet is prepared as of January 1, 2016, what Entry S and Entry A should be included?d. On the separate financial records of the parent company, what amount of investment income would be reported for 2016 under each of the following accounting methods?e. On the parent company’s separate financial records, what would be the December 31, 2018, balance for the Investment in Taylor Company account under each of the following accounting methods?Show lessd. Investment Incomee. Investment BalanceThe equity methodThe partial equity methodThe initial value methodf. As of December 31, 2017, Miller’s Buildings account on its separate records has a balance of $844,000 and Taylor has a similar account with a $316,500 balance. What is the consolidated balance for the Buildings account?g. What is the balance of consolidated goodwill as of December 31, 2018?f.Consolidated balanceg.Consolidated balanceAssume that the parent company has been applying the equity method to this investment. On December 31, 2018, the separate financial statements for the two companies present the following information:Miller CompanyTaylor Company Common stock$527,500$313,000 Additional paid-in capital295,40093,900 Retained earnings, 12/31/18654,100444,600

What will be the consolidated balance of each of these accounts?Show lessCommon stockAdditional paid-in capitalRetained earnings, 12/31/18

Operating system

How do I run a program about processces and IPC on linux can someone show me an example and the step by step way of doing it. I have files tha were given and I need to run them.

Thank you

A pension fund manager is considering three mutual funds. The first is a stock fund, the second is a long-term government and corporate bond fund, and the third is a T-bill money market fund that yields a rate of 5.8%. The probability distribution of the risky funds is as follows:

The correlation between the fund returns is 0.18.

Solve numerically for the proportions of each asset and for the expected return and standard deviation of the optimal risky portfolio.

Discuss key aspects of digitalization that affect the technology stack that is connected to a minimum list of 5 actions you perform on an average day that use data communications and computer networks.

In this discussion, describe the layers of the technology stack that are connected by protocols and standards in your described “action architecture.”

* To receive full credit for your post, you must fulfill some basic requirements:

1. The post should be a minimum of 150 words.

2. You must post a minimum of two replies to another’s student’s post by each Sunday @ 11:59 pm.

3. Your post must be thought-provoking and relevant.

A block weighing 259 g slides along a frictionless track at a speed 6.1 cm/s. It then attaches to a spring-bumper with an electromagnetic device so that the block attaches to the bumper. The bumper has a mass of 130 g, and the spring has a stiffness of 1540 kg/s² and an equilibrium length of 10.6 cm. After the spring compresses and returns to its original length, the magnet turns off and the block launches off again, conserving energy.

(a) How fast is the block just after it attaches to the paddle?


(b) What is the maximum compression of the spring before the block turns around?


(b) How fast is the block moving after it launches off the paddle?

consider a column that is fixed at the base and which is pinned at the top. The differential equation for this system is
d^2v/dx^2 + k^2v= R/El ( L -x);k^2=P/EI
it is known that the smallest critical load is
P1= 20.19EI/ L^2.
for this system determine the second smallest critical load P2 and express this as the numerical ratio P2/P1.

Read the case Laureani, A., Antony, J. (2009). Lean six sigma in a call center: a case study. Emerald Insight found in the Unit 3 activities checklist.

Describe the tools used in each one of the DMAIC phases in this project. Create a table with that information. What tools you think may have been redundant? What other tools you may have used to complement each of the DMAIC phases? Include costs, DPMO, sigma levels, and process capabilities if available. Write your conclusions.

Case study The case study focuses on a large corporation in the service sector operating in the vehicle leasing and renting industry: it sells its services to both the general retail public and other businesses in 145 countries and has 22,000 employees and 8,000 locations. Its European call centre was receiving an average of 10,000 calls a month from customers who had an issue with either the level of service received or the billing/invoicing process. The company puts a lot of emphasis on its level of customer service, an integral part of its mission, vision and values, as a differentiator from the competition; its strategic position was that of a quality service, intended to attract those customers who wanted to pay a bit more for a better service, in contrast with its low-cost competitors. Consequently, quality of customer service was a critical component of the company’s strategy: the number of calls received and the more frequent issues reported by customers were continuously analysed and employees’ variable compensation linked to it. The number of contacts received from customers amounted to about 2 per cent of the total transactions (five million a year). The specific objective of the inbound call centre was to deal as quickly and efficiently as possible with those customers. Problem statement A consistent number of the calls of the 1,200,000 received annually at the inbound call centre couldn’t be solved at the first attempt, leading to customer dissatisfaction and unnecessary repetition of work in the Centre. The objective of the project was to increase the first-call resolution ratio. Lean six sigma in a call centre 761 Define phase A cross-functional project team was created, led by a black belt, with the objective of using the define, measure, analyse, improve, and control (DMAIC) six sigma breakthrough methodology in order to increase the first-call resolution ratio. The team scoped down the project, identifying which specific areas of the call centre and services they were going to focus on; a high-level process map or suppliers, inputs, process, outputs, customers (SIPOC) (Pyzdek, 2003) was created, followed by a more detailed process map (see Figures 1 and 2). The team also investigated the seven kinds of waste accordingly to lean principles. These are: (1) overproduction; (2) inventory; (3) motion; (4) waiting; (5) transportation; (6) over-processing; and (7) defects. Of these seven wastes, four were identified as belonging to the current state of the process: . Motion: unnecessary movement from the call centre operators, who needed to leave their workstation to perform some routine tasks, e.g. sending/receiving a fax, printing a document; . Waiting: sometimes an operator could not answer a customer’s query immediately because they were waiting for an answer from another department or a supervisor; . Over-processing: some of the queries from customer could not be addressed on the phone and needed to be dealt with off line by another operator, so creating unnecessary re-work and reducing customer satisfaction; . Defects: a query was not always completely solved the first time, forcing customers to call back and so creating unnecessary work and lowering customer satisfaction. Figure 1. SIPOC (high level process map) IJPPM 59,8 762 Figure 2. Detailed process map Lean six sigma in a call centre 763 To complete the define phase, the operational definition of first-time call resolution was developed and agreed with the major stakeholders: a call was deemed not resolved if, at the end of it, the case was still open in the customer relationship management system, or was escalated or transferred to another department. Measure phase In this phase the project team established the key metrics for the process and calculated the baseline performances of the process at the start of the project. The defects per million opportunities (DPMO) value of the process was calculated (Pyzdek, 2003), using random sampling techniques (see Table I): establishing this is a key component of the Measure Phase, as it becomes the benchmarking performance measures against which the project will be evaluated. It is important to note at this stage that, whatever the measurement system agreed upon, it must be kept consistent at the end of the project, so the pre- and post-project performances of the process can be compared. Analyse phase The team went into the details of the data, slicing them across different dimensions, and noted, using a Pareto chart (see Figure 3), which two types of queries accounted for about 70 per cent of the unresolved first-time calls. Hypothesis tests showed no relationship between the number of unresolved first-time calls and the call centre operators: in other words, there was no statistically significant difference in the number of unresolved first-time calls between more experienced and less experienced operators. As a result, the focus was put on eliminating the root causes for categories “A” and “B” of the queries. Improve phase While collecting and analysing the data, the project team had the chance to “walk the process”, i.e. observe the process in action: this allowed them to identify two so called “quick win” actions (actions that can be easily implemented without roadblocks or concerns). Two improvement ideas were also generated in a brainstorming session. All those actions were first pre-tested through a pilot group, in a sub-section of the overall call centre: further data were collected from the pilot group to quantify the effects of the improvement actions. The sigma value for the new process, after the improvements were implemented, was recalculated in the pilot group (see Table II). Based on the sample size results on the pilot group, the improvement actions reduced the percentage of unresolved first-time calls from 11.82 per cent to 8.45 per cent. This was deemed satisfactory and the improvement actions were rolled out to the whole call centre. Total number of calls received 91,134 Unresolved queries after first call 10,769 Unresolved as percentage of total calls 11.82 DPMO 118,167 Table I. DPMO value calculations at the start of the project IJPPM 59,8 764 Control phase As part of the control phase, the project team documented the improvement actions implemented in a control plan, which was then handed over to the process owner to ensure sustainability of the process going forward. A p-chart was used to monitor and sustain the gains (see Figure 4). The team also calculated the financial impact of the project. Calculating this in a call centre can be tricky, due to the confusion normally existing between so called “hard savings” and “soft savings”: the first are those financial values identifiable in the profit and loss account and balance sheet of the organisation (e.g. payroll costs, telecommunication costs, hardware, software), whereas the latter are not listed in the balance sheet (e.g. productivity increase, customer satisfaction). The 3 per cent decrease in unresolved queries after first contact resulted in 36,000 fewer calls to the call centre on an annual basis (36,000 ¼ 3 per cent of 1,200,000, as this was the number of calls expected to be handled annually). This freed a certain amount of resources, in terms of both staff and telecommunication equipment, whose value was estimated at about $200,000 per annum. Total number of calls received 27,385 Unresolved queries after first call 2,315 Unresolved as percentage of total calls 8.45 DPMO 84,535 Table II. DPMO value calculations after improvement actions are implemented Figure 3. Pareto chart of unresolved first-time calls by type of query Lean six sigma in a call centre 765 Managerial implications and key lessons learned The main managerial implications from the project were in terms of management’s approach to lean six sigma and communication. The success of this particular project made senior management aware of the opportunities the application of lean six sigma created in the call centre environment. Better utilisation of resources, reduced operational costs and improved customer service are vital factors for the long-term sustainability of a call centre: plans for further lean six sigma projects were prepared. In terms of communication, the most relevant aspect was related to employees’ informal communication: the member of the cross-functional project team, working along with the black belt, were exposed to some of the lean six sigma tools and could see their impact on the understanding of the process. Some of them went proceeded to apply for six sigma green belt training, fostering a culture of continuous improvement in the organisation and getting more staff involved in the lean six sigma program. The key lessons to be learned from this case study are related to the first phase (define) and the last phase (control) of project: . The fact that no stakeholder analysis was performed in the define phase may not have caused major problems in this particular project, where the call centre was physically in one unique location, but given the spread of operations across the world, the importance of conducting a proper stakeholder analysis at the outset of the project must be emphasised. . In the control phase, the completed control plan was handed over to the process owner to ensure sustainability of the process, going forward. However, it may be necessary for the black belt, after a certain time, to revisit the process, to ensure improvement actions are still in place, and the process had not reverted to its pre-project status. Figure 4. P control chart IJPPM 59,8 766 Conclusion Call centres are increasingly important for many businesses and are consistently struggling with the pressure of delivering a better service at a lower cost. This paper tried to address the issue of whether lean six sigma can be useful in a call centre environment: by means of a case study, it was found that lean six sigma can improve the operation of a call centre, through an increase in first-call resolution (that reduces failure created by failing to answer the query in the first place), a reduction in call centre operators’ turnover (leveraging on training and experience) and streamlining the underlying processes by eliminating unnecessary operations. The case study illustrated within this paper has used a certain number of the tools available in the lean six sigma toolbox, while omitting some other important tools (e.g. stakeholder analysis and measurement system analysis): however, despite this, it managed to improve the first-call resolution, and hence the customer service levels, of its operation. Given the large scale of many call centre operations, even a relatively small improvement in the sigma value of the process can dramatically reduce the defect rate, increase customer satisfaction and deliver financial benefits to the bottom-line. By focusing on eliminating waste, identifying the truly value adding activities and using the DMAIC tools for problem solving, it is possible to achieve significant improvements in costs and the levels of customer service provided.

I'm looking to study for my theory of computation exam, so I'd like you to write a sample problem and answer it based on the topic below. If you also wouldn't mind, could you also explain what you're doing.

"Given a language, find a number of strings that are pairwise distinguishable with respect to the language. For each pain of strings, find a distinguisher."

Company V earned a net profit margin of 25% on sales of $25 million in its most recently ended fiscal year. Capital investment was $2.5 million and depreciation was $3 million. Investment in working capital is 10% of sales every year. Assume the following:

• Sales, net income, cap ex, depreciation and interest expense are expected to grow 10% every year for the next five years
• After five years sales, net income, cap ex, depreciation and interest expense will decline to a stable growth rate of 4% per year

The tax rate is 36%. Company Z has 1.5 million shares of common stock outstanding. Company Z also has long-term debt paying 10% interest and it is trading at its par value of $30 million.

Calculate the value of the firm and its equity assuming the cost of capital is 15% during years 1-5 and 12% during the stable stage.

c) Using the 32-bit binary representation for floating point numbers, represent the number 1011100110011 as a 32 bit floating point number.

i) A digital camera processes the images images in the real-world and stores them in binary form. Using the principles of digital signal processing, practically explain how this phenomenon occurs.

Identify the factors for a successful incentive plan.

Then explain how you would have your company (current employer) implement such a plan.

Which of the following characteristics are part of the parasympathetic nervous system and which are part of the sympathetic nervous system? Also indicate if they are found in both systems: Long preganglionic fibers Innervates the smooth muscle of

blood vessels

Collateral ganglia

Terminal ganglia  

You are an assistant Human Resource Manager at Company X. You have had this job for two years, and you love it. You have a great opportunity to become the manager within the year as your immediate boss is nearing retirement. One day, the president of the company comes by your desk to ask you for “a favour”. He has just hired a “rock star” CEO and wants you to enroll her in the company benefits program right away and waive the required 6 months probationary period. He really wants to make a good impression with her and roll out the red carpet. The policy is that all employees must wait 6 months before enrolling in any company benefits program. You are well aware of the policy because when you were first hired, you needed new glasses and had to wait 6 months for coverage even though you had asked for a waiver. What do you do? Explain your decision using the four ethical decision-making criteria discussed in class and in your textbook.

A charge of 4.85 mC is placed at each corner of a square 0.100 m on a side.

a. Determine the magnitude of the force on each charge. (N)

b. Determine the direction of the force on each charge. Assume that the positive x-axis is directed to the right. (degrees above x-direction)

Java Program General Scenario: You are creating an interactive application that gets input from the keyboard and keeps track of a grocery store that a businessman runs. In order to develop this application, you will be using 2 interfaces, 1 abstract class, and 1 concrete class. You should use the interfaces and the abstract class to create the concrete class. Your application should have overridden toString() at appropriate places so that you could display the object state, i.e., the string representation of the objects that you create by simply using the following command: System.out.println(object). Follow the following instructions: Create 2 interfaces: Onion and Coke. Interface Onion contains only 1 abstract method: onionPrice() which does not return any data. It takes 1 double argument: onionPrice that represents the current price (per kilo) of onion. Interface Coke contains only 1 abstract method: cokePrice() which does not return any data. It takes 1 double argument: cokePrice that represents the current price (per bottle) of coke. Create an abstract class named Businsess. This class contains 1 instance variable, 1 constructor, and 1 abstract method. Instance variable: numEmp (that will take care of the number of employees in the business. An 1-argument constructor that will be called from its subclass to load 1 instance variable of this level during the creation of an object in its subclass. 1 abstract method: numEmployee(). This method does not take any arguments. When implemented in its subclass, it is supposed to return an integer that represents the number of employees in the business. In this abstract class Business, write necessary code to get the object state (i.e., the string representation) that will eventually be called from its concrete subclass. Create a concrete class named GroceryBusiness that makes use of both the interfaces: Onion and Coke that you created earlier. This concrete class also makes use of the abstract class Business that you also created earlier. a. This concrete class GroceryBusiness has 1 instance variable of its own, 1 constructor, and 1 concrete method of its own. Instance variable: groceryIncome (Use appropriate data type) that represents the current yearly income of the grocery business. Constructor: 1 constructor that constructs a GroceryBusiness object with all the its instance variables (numEmp and groceryIncome) supplied during the GroceryBusiness object creation. 1 concrete method of its own: yearEstablished() that does not return any data. It takes 1 integer argument (year) that represents the year the grocery business was established. This method displays the year the grocery business was established from within itself. Write all necessary code to make this class a concrete class. Write necessary code to get the complete string representation (i.e., the object state) of objects made from this class. [35 marks] Create a driver class named XXXMidTest (replace XXX by three letters of your name). This driver class would prompt the user to enter current number of employees in your grocery business. It would then ask how much you earn from the grocery business. It then uses these 2 user input to create a GroceryBusiness object. It would then display the string representation of the object you just created. Then it would ask for the year the grocery business was established.. It would display the year you just entered. It would then ask for the current price of onion per kilo. And finally it would ask for the current price of coke per bottle. It would then display the prices you just entered.