In recent years, two nationally known health care providers established satellite facilities a great distance from their main clinic locations:
Mayo Clinic: The Mayo Clinic, of Rochester, Minnesota, opened facilities in Arizona, Florida, Iowa, Wisconsin and Minnesota as well as Mexico City.
Cleveland Clinic: The Cleveland Clinic also opened a Brain Institute in Nevada, a facility in Florida, and a hospital in Abu Dhabi.
Define the three levels of distribution intensity. Explain and assess the changes in distribution intensity these actions by the two clinics represent.
In: Operations Management
The purchasing manager of a local company is considering three sources of supply specially coated containers. Supplier A offers any quantity of container for $150 each. Supplier B offers in lots of 150or more at a price of $125 each. Supplier C offers containers in lots of 250 or more at a price of $100 each. The company requires 1,500 containers per annum.Ordering costs have been estimated at $400 per order, while carrying cost are 40% of unit price. Which supplier should be given the contract to supply the container?
In: Operations Management
List and explain the three-tiers security in network architecture?
In: Computer Science
CANADIAN ATLANTIC AND INTERNATIONAL BANK
Mary Keddy, Senior Vice-President HR, was facing Michael Bennett, the bank’s CEO, in his office. He had called her to an urgent meeting regarding the bank’s benefit expenses. He showed her some figures he had received from the Internal Auditor. The data indicated that the bank’s benefit expenses had reached almost 40 percent of the bank’s payroll. He also produced benchmark data from a survey, which showed that the industry average was close to 30 percent. “Why is it our benefit expenses are so much higher than those of our competitors?” he asked.
Mary pointed out that the data had assessed the financial services industry, not just banks, and that the industry included some trust companies with much lower benefit levels than banks—which, by and large, had benefit expenses similar to those of the CAIB—although the CAIB certainly occupied the high end of the scale.
Mr. Bennett wondered whether these expenses were really justified. “Where is the payoff?” he asked. Mary had no problems defending the bank’s benefit outlays. She pointed out that the CAIB had the lowest turnover rate among banks, 2 percent lower than any other, and that every employee attitude survey showed that the CAIB staff felt the bank to be a very good place to work and that job satisfaction was high. She also mentioned that the bank had no difficulties attracting top-flight applicants. She was convinced that the bank’s generous benefit package contributed significantly to this level of satisfaction. She concluded her explanation by saying: “Mike, look at the level of customer satisfaction. We beat out every other bank on this measure. I am sure the reason is that happy employees mean happy customers. And there is the main payoff.”
Bennett appreciated Mary’s explanation. He always had been proud when he saw the results of internal surveys. There was no doubt that people liked to work for the CAIB. “Still,” he wondered, “are there ways to cut the expenses without doing too much damage to employee satisfaction?” Mary agreed to look into that matter and to make suggestions regarding more efficient methods of delivering benefit services. She had heard and read about the use of the intranet and the Internet as more effective ways to administer benefit plans, but felt that she did not know enough about it to come up with convincing recommendations. It was obvious that she needed some expert advice.
ADDITIONAL INFORMATION
The last time a benefit audit had been done was seven years ago—a year before Mary joined the bank. Ever since her arrival, Mary had been too busy introducing strategic changes in areas such as selection, diversity management, and training. In the past five years, the bank had also acquired several other financial institutions and expanded into other countries. But the need for a benefit audit had been on her mind for some time.
The bank’s flexible benefit package included, besides the usual supplementary health and life insurances, child care, elder care, a drug payment plan, wellness programs (the bank had its own exercise centre), personal counselling service (drugs, alcohol, smoking cessation), educational support, and financial advising. It was also possible to purchase more vacation time. There were three full-time employees responsible for administering the flexible benefit package. The administration expenses, including communication, were close to $300,000 annually. The bank used a quite-effective intranet mainly for training and public announcements.
DISCUSSION QUESTIONS
1. |
Use Web research to find arguments for and against using the Internet and the bank’s intranet for the administration and delivery of its benefit services. |
2. |
Is outsourcing benefit administration advisable? Why? What criteria should be used in making the decision? |
3. |
If Mary asks for a benefit audit, what would the auditor look at? |
In: Operations Management
ETHICS 301 - Business ethics
In: Operations Management
Hypothesis: If the temperature increases, then the air pollution will get worse.
Describe the procedures needed to test this hypothesis and what equipment would be needed.
In: Other
A medical researcher wants to begin a clinical trial that
involves systolic blood pressure (SBP) and cadmium (Cd) levels.
However, before starting the study, the researcher wants to confirm
that higher SBP is associated with higher Cd levels. Below are the
SBP and Cd measurements for a sample a participants. What can the
researcher conclude with an α of 0.05?
SBP | Cd |
---|---|
126 127 179 182 113 169 115 161 148 140 160 |
55.9 55.7 55.7 55.5 55.9 55.8 55.8 55.5 55.7 55.8 55.6 |
a) What is the appropriate statistic?
---Select--- na Correlation Slope Chi-Square
Compute the statistic selected above:
b) Compute the appropriate test statistic(s) to
make a decision about H0.
(Hint: Make sure to write down the null and alternative hypotheses
to help solve the problem.)
critical value = ; test statistic =
Decision: ---Select--- Reject H0 Fail to reject H0
c) Compute the corresponding effect size(s) and
indicate magnitude(s).
If not appropriate, input and/or select "na" below.
effect size = ; ---Select--- na trivial
effect small effect medium effect large effect
d) Make an interpretation based on the
results.
A.There was a significant positive relationship between systolic blood pressure and cadmium levels.
B.There was a significant negative relationship between systolic blood pressure and cadmium levels.
C. There was no significant relationship between systolic blood pressure and cadmium levels.
In: Math
Write a C++ program to score the paper-rock-scissor game. Each of two players (player1 and player2) input a character which could be either ‘P’, ‘R’, or ‘S’ (in uppercase or lowercase). For any other input character should display a message “Invalid input”. The program then announces who is the winner as well as the basis for determining the winner which could be one of the following: “Paper covers rock”, “Rock breaks scissors”, “Scissors cut paper”, or “Nobody wins”. (Use switch statement)
In: Computer Science
Read the following quote attributed to Sun Tzu:
“When the enemy is relaxed, make them toil. When full, starve them. When settled, make them move.”
In approximately 500 words, explain the meaning of these three sentences in terms of change and strategy.
In: Operations Management
Chapter I. Ten Principles of Economics
In: Economics
The distribution of income is likely to be more UNEQUAL in a capitalist (market) economy compared to a socialist (command) economy. Explain why this is true. (Remember what determines the distribution of income in each type of economic system.)
In: Psychology
Mention at least 3 significant changes that came about with the discovery or manipulation of fire.
Changes - what was the change "cooking"
Description - explain how it was manifested, "how it was done"
Reflection - how do you think this changed humanity in general
List and describe the changes that emerged after the discovery and mastery of the use of fire.
Discovering Fire: Big changes in humanity |
||
Changes |
Description |
Reflection |
In: Psychology
A few years ago, Anheuser-Busch Inc. created a new division dedicated to marketing to Hispanics and announced it would boost its ad spending in Hispanic media by two-thirds to more than $60 million, while Miller Brewing Co. signed a $100 million, three-year ad package with Spanish-language broadcaster Univision. But Hispanic activists immediately raised public health concerns about the beer ad blitz on the grounds that it targets a population that skews young and is disproportionately likely to abuse alcohol. Surveys of Hispanic youth show that they are much more likely to drink alcohol, get drunk, and engage in binge drinking than their white or black peers. A senior executive at Anheuser-Busch responded, “We would disagree with anyone who suggests beer billboards increase abuse among Latino or other minority communities. It would be poor business for us in today’s world to ignore what is the fastest-growing segment of our population.” Manufacturers of alcohol and tobacco products have been criticized for targeting unwholesome products to certain segments of the market—the aged, ethnic minorities, the disabled, and others.
1) Do you view this as a problem?
2) Should a firm use different criteria in targeting such groups?
3) Should the government oversee and control such marketing activities?
In: Operations Management
In a short paper describe the four different types of analytics needed to create insights and make decisions from big data. should be 2-3-pages in length and written in Word
In: Operations Management
In: Economics