Question

In: Operations Management

In 300 words each, What would be the best reflection statement for the following topic: 1....

In 300 words each, What would be the best reflection statement for the following topic:

1. MENTORING and COACHING

2. JOB SATISFACTION

3. MANPOWER PLANNING, ASSESMENT CENTER & TRAINING NEEDS ANALYSIS

Solutions

Expert Solution

1.Mentoring - In training system a senior or more experienced individual is assigned as an advisor, counselor or guide. A mentor is responsible for supporting the workers and providing feedback.

Mentorship is relationship oriented

Mentoring is for long term

Mentoring is development driven

Mentoring requires a design phase

Immediate manager is indirectly involved

Coaching - A form of development in which a person called a coach supports a learner or client in achieving a specific goal by providing guidance.

Coaching is based on short term task

Coaching is task oriented

Coaching is performance driven

Coaching does not require design

Immediate manager is a critical partner in coaching

2.Job Satisfaction - Employee satisfaction is a measure of worker's contentedness with their job, whether or not they like the job or individual aspects of job such as nature of work or supervision.

The degree to which individuals feel positively or negatively about their jobs.

Job satisfaction can be measured through (MSQ) Minnesota satisfaction questionnaires and (JDI) Job descriptive index.

MSQ measures job satisfaction by means of

  • working conditions
  • chance of advancement
  • freedom to use one's own judgement
  • praising for doing a good job

3.Manpower Planning: Putting right number of people,right kind of people at the right place,right time,doing the right things for which they are suited for the achievement of goals of the organization.

  • It is a key to managerial functions
  • Efficient utilization
  • Motivation
  • better human relations
  • Higher productivity

Assessment Center - A process where canditates are examined to determine theeir suitability for specific types of employment,especially management or military command.

Training Needs Analysis - The process of identifying the gap between employee training and needs of training. It is the first stage in training process and involves a procedure to determine wether training will indeed address the problem which has been identified,.


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