In: Operations Management
Answer All Questions:
Book: Principles of Management
Q1. What different strategies are available to this firm? (Hint: More horizontal growth, Increase store sizes/activities etc. etc.) Give at least three other strategies (i need more details and more Explain) (use your own words don't copy and paste) (don't use handwritting)
Q2. What are the problems and benefits associated with each strategy? (i need more details and more Explain) (use your own words don't copy and paste) (don't use handwritting)
Q3. What would be the best choice of action? (i need more details and more Explain) (use your own words don't copy and paste) (don't use handwritting)
Case Study,
HORIZONTAL GROWTH AT KOLEDA PURERENT, INC.
CASE SYNOPSIS
The case of Koleda PureRent, Inc. illustrates how a smaller firm
can achieve market power and survive through horizontal
integration. Growth, however is only the beginning of a successful
strategic process. It does not in sure long-term success, as there
are numerous strategic challenges for this and other firms in
similar circumstances. The firm has reached a size that could
attract the attention of larger competitors. This new level of
competition would increase the hostility and complexity of the
external environment. Due to the new larger size, the firm will
also encounter internal problems in such areas as management and
logistics.
THE COMPANY
Koleda PureRent, Inc. is a small and relatively new firm. It
initially was located in the eastern U.S., and was incorporated
over ten years ago with more than one hundred retail rental stores.
These stores appealed to the desire of consumers lacking cash or
credit to rent products for a short time period. The firm struggled
along, fighting problems that come from small size and inadequate
cash flow. Being small meant paying high interest rates for a line
of credit, and lacking clout when buying additional supplies and
equipment for its stores. After nine years of slow growth, Koleda
PureRent, Inc. decided to change strategies. The time appeared to
be ripe for faster horizontal growth. Koleda PureRent, Inc. using
financing from a friendly bank, bought out a similar-sized
competitor located in its competitive area for $ 20 million in
cash. In addition, it purchased 51 percent of the stock of a larger
rental firm in the south-eastern U.S. for $ 18 million. These
actions meant that in one year it had more than tripled in size and
in the market it served. It then organized itself geographically,
with three layers of management below the president. Store managers
reported to 55 regional managers, who in turn reported to 11
regional vice-presidents. Compensation for both regional and store
managers was tied to store performance. Corporate headquarters has
centralized purchasing, financial planning, personnel, training,
individual store evaluations and site selection.
THE INTERNAL ENVIRONMENT
STRENGTHS
The firm has an excellent MIS system that each unit of merchandise
and each rental agreement. The computer at each store is connected
to the main computer at corporate headquarters. Each day’s activity
is compiled for stores by region. Management has access to daily,
weekly and monthly data in order to make precise decisions about
personnel, about merchandise, about stores, and about regions.
Since all merchandise goes directly from vendors to stores, no
warehouse or storage costs are incurred. Various vendors are used
to help keep merchandise prices competitive. Growth rates in
revenues per store have been increasing at 18 percent a year.
WEAKNESSES
The biggest weakness facing Koleda PureRent, Inc. is the
inefficiencies associated with absorbing the two chains it
purchased. Regional managers and store managers must learn new
methods and new information-gathering guidelines. Organizational
cultures are slow to change.
THE EXTERNAL ENVIRONMENT
OPPORTUNITIES
The rent-to-own industry has been consolidating for several years.
The biggest problem facing the independent store or the small chain
is a lack of adequate financing. Koleda PureRent, Inc. was
fortunate that it found a bank to provide the cash needed for
expansion. Current and future trends indicate that industry
consolidation will continue. Koleda PureRent, Inc. should
aggressively continue to seek acquisitions or merger partners to
avoid being left out of the industry changes. If smaller firms will
be squeezed out of the industry, Koleda PureRent, Inc. must pursue
growth to insure survival. Current social trends appear to be
growing. The U.S. continues to be an itinerant society. People move
more, so they need to own less. People want to do more, but lack
storage for ownership of things. Many people lack both cash and
credit, so the purchase of furniture and appliances is difficult.
Rentals and rent-to-own activities will continue to be a growth
industry. Koleda PureRent, Inc. must take advantage of this trend
to enhance per store sales and increase cash flow for repayment of
bank loans.
THREATS
The rent-to-own industry is highly competitive. In 1994, the ten
largest firms accounted for 37 percent of the total industry sales.
The rental industry must also compete with discount and department
stores for customers. Another serious threat is the growth of the
credit industry. Credit cards are available to almost anyone,
giving people more choices when considering a major purchase.
Rent-to-own stores may lose potential customers to big discount and
department stores that offer easy credit or access to their credit
cards. The rent-to-own industry is heavily regulated and further
legislation at the national level is being considered. Restrictions
on interest rates and fees, on contract language and disclosure,
and on lending in general would increase costs and further limit
the profit potential of the industry. Other near term costs that
are expected to increase are shipping rates, taxes, fuel/energy,
and paper costs. Investors will shy away from an industry where
profits are falling and firms are consolidating.
ANSWER-
1- THREE DIFFRENT STRATEGIES TO THIS RENTAL FIRM-
A- DIVERSIFICATION STRATEGY- in this strategy, the rental firm can expand its products & services to improve its growth. like it could also provide rental services with deliver of the store products to the customers.
B- TAKEOVER/AQUISTION STRATEGY- now, Koleda PureRent, Inc has becoming the growing rental firm in the industry. it could takeover the smaller rental firms for its expansion & growth in the market.
C- INTERNATIONALIZATION STRATEGY- Koleda PureRent, Inc firm is providing its services in eastarn of US but it should target the market outside the national boundries which are still untapped by others.this could be done by this strategy.
2- the problems and benefits associated with each strategy
DIVERSIFICATION STRATEGY-
PROBLEMS-
BENEFITS-
TAKEOVER/AQUISTION STRATEGY-
PROBLEMS-
BENEFITS-
INTERNATIONALIZATION STRATEGY-
PROBLEMS-
BENEFITS-
ANSWER-3
AS rental business is growing more & more so, strategy of takeover or partnership with similar firms would be great option because it can grow horizontally & after some time when the market in US is utilised & it is afford to target ouside market then it can move to target other regions to setup its business outside the countries in coming years.
* hope above answer would help you in your case study.good luck.