Question

Please answer the following question.

a. How can you organizes and coordinates the daily operations of assigned staff to meet work goals such as ensuring activities are in compliance with all laws, policies, regulations and goals?

b. How can you demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service?

c. How can you prioritize and coordinate work assignments such as training, coaching and instructs employees as required, monitor work and evaluates performance?

Answer 1

Answer a)

Depending upon the nature of the work in order to ensure a smooth work environment we must assign the work between various members of the staff so that different individuals works on different aspects of the work in hand such as technical, legal, logistical,e.t.c. This creates a smooth work flow and all the staff get an work load that is manageable. The coordination of the different aspects of the work can be achieved by following the below guidelines:

1) We must have an overview of the whole work so we can prioritize some aspects over others. It ensuures that the critical aspects of the work are done with extra precautions and it also allows proper utilization of resources in hand.

2) A proper discussion among the staff should be carried out in order for all the staff members to be well versed with the objectives of the work.

3) Taking suggestions from all the members also ensures that any loopholes that may occur are addressed.

4) Daily progress made by the staff should be known to all members of the team so that each team can make adjustments to their respective work in case it is needed.

5) A time frame must be assigned to members so that work is completed in due time.

Answer b)

For any work there are different aspects to be achieved in order for the work to be completed. These aspects May differ very significantly from each other such as technical aspects of the work differ from the legal stuff. In order to achieve a smooth work operation we should allocate greater resources to the parts of work that are critical for the whole project.

In order to demonstrate continuous effort we must regularly ask for different members to report the progress of the work that have achieved and communicate the same among the other members so that each member is informed about the progress of the work as a whole. Similarly any inter departmental delays should be addressed so that smooth work flow is achieved.

Answer c)

Prioritization of different parts of work is a critical aspect that ensures that work is completed in time without any undue delays. In order to prioritize different parts of work all the different sub parts in which the work can be divided should be known to the manager. Once all the different parts are known we must know which part of the work is highly dependent on resources, similarly which part cannot be completed before some other part of the work is done. Thus allows for the manager to organize teams of staff in a better way each statstically weighed according to their importance for the project. Similarly regular progress of the work should be discussed among all the members so that any lag from the work is removed and a better work flow is achieved.

Evaluation of employees is somehow an abstract concept since there are no scales in which employees work sincerity can be measured. It thus depends upon the knowledge and experience of the manager to evaluate the same but certain ways can be developed so as to measure the work performance of employees such as:

1) we can monitor the work flow of the member and work out the average trend of the work time.

2) Note the responsiveness of the member to various tasks assigned to him.

3) Evaluate the progress made by the employee on daily basis to the work assigned to them.